Looking for candidates who has experience in implementing lean, six sigma principles for Customer Service.  Responsibilities:  People  - Effectively collaborates cross-functionally assigned region and between peers   - Encourages people to expose problems and stays with them to implement true solutions  - Uses continuous coaching and dialogue to empower people to solve their own problems  - Supports organizational learning  Purpose  - Works with teams to create and deliver value at the lowest possible total cost  - Creates flow through assigned value stream via cross-functional collaboration  - Develops a problem-solving culture where problems are made visible and fixed at the root cause  - Engages in relentless pursuit of continuous improvement (seeks perfection)  - Focuses on immediate actions and waste reduction  - Creates learning organization  Process  - Works continuously in Gemba / the work site to understand and solve problems where they live, with the people who live with the problems every day  - Understands not to be complacent with the current process  - Practices and teaches fundamental problem solving (PDCA) to find problems, define them, fix them and keep them from coming back  - Supports and leverages process for sharing best practices  Desired Skills and Experience:  - Experience with Lean and/or Six Sigma: ideally experience both working in a world-class organization and some experience building an organization in a division or start-up company  - Fluent in all things Lean: Lean Principles, Lean Leadership, Lean Tools, Kaizen and Hoshin-Kanri (Deployment Planning)  Education - MBA / MS is a must.

Bangalore

Flipkart - Sr Manager - Lean - Customer Service  

Flipkart - Sr Manager - Lean - Customer Service   ,Job Description for Flipkart - Sr Manager - Lean - Customer Service   in Flipkart.com in  Bangalore for (7-12) years of experience. Apply Now!

Job Description for Flipkart - Sr Manager - Lean - Customer Service   in Flipkart.com in  Bangalore for (7-12) years of experience. Apply Now!