Skilled and Experienced Operations Leader working in BPO/ITeS Industry having experience of atleast 10+ years working on the below mentioned areas.  1. Operations Management  2. People management and development  3. SLA management  4. Delivery management  5. Involved in client interaction  6. Client - Relationship building  7. Business transitions/enhancement  8. Service delivery  9. Process excellence/improvement  10. Maintenance of deliverables such as CSAT, ESAT, Attrition, AHT, Occupancy.  Qualification:  Any Graduate/Post Graduate can apply.  Desired Experience:  Exposure to working for telecom industry is a must.  Very strong communication skills - both verbal and written.  BPO/ITeS industry experience is a must.  Must be willing to work in 24- 7 environment.

Delhi NCR

Others

FIS - Delivery Lead - Operations   

FIS - Delivery Lead - Operations    ,Job Description for FIS - Delivery Lead - Operations    in FIS Global in  Delhi NCR Others for (10-16) years of experience. Apply Now!

Job Description for FIS - Delivery Lead - Operations    in FIS Global in  Delhi NCR Others for (10-16) years of experience. Apply Now!