Discipline - Banking

Subsector - Project & Structured Finance

Location - Delhi NCR

About our Client - Our client is Global Investment Bank looking to expand their operations in Gurgaon and are hence hiring for a Manager in their Service Assurance team.

Job Description - Reporting into VP/Director and handling a team as per the projects allocated, your key responsibility would be:

- To work with Service Delivery teams and identify quality related issues

- Work with cross-functional teams to improve finance processes

- Conduct periodic process/Quality compliance audits

- Review support and provide input to the Risk Management function

- Drive periodic de-brief sessions with stakeholders at Quarter/Half-Year/Year ends

- Perform service assurance related trainings

The Successful Candidate -

- Experience of 6 to 10 years with prior experience in a Finance shared services environment.

- You must be atleast a Six sigma Green-belt certified and would be currently working in a service assurance or quality management role.

- Experience in areas like Service assurance, Issue identification & management, Quality management would be preferable.

What's on Offer - Visibility across functions and levels

To Apply - Click here to apply