Fidelity Overview  Fidelity offers investment management, retirement planning, brokerage, and human resources and benefits outsourcing services to over 20 million individuals and institutions as well as through 5,000 financial intermediary firms. The firm is the largest mutual fund company in the United States, the No. 1 provider of workplace retirement savings plans, the largest mutual fund supermarket, a leading online brokerage firm and one of the largest providers of custody and clearing services to financial professionals.  FMR India Overview  FMR India consists of three business verticals - Technology services, Business Delivery and Enterprise Services, providing services to Fidelity Investments' US clients. The range of operations include IT Development & Support, Business Process Outsourcing (BPO), Implementation, Business Analytics & Research and Support functions.  BU Overview  DB and HW Operations and Implementations group supports our business partners in the US in servicing corporate / institutional customers in health benefits administration vertical. This involves moving the customers onto the Fidelity platform and supporting their on-going record-keeping needs. This is done through a series of processes, both technical and non-technical, that help a customer to use our products and services.   The Health and Welfare arm of Fidelity provides administration services to more than 30 large customers in the US. This service offering is a part of Fidelity's HR Outsourcing business, which is emerging as the company's driver of growth in future.  PURPOSE/OBJECTIVE   Under general supervision, the Business Analyst completes analysis in support of the Health & Welfare Annual Enrollment program, fee for service projects, system fixes and other projects as needed. This includes working with the plan sponsor (client) and internal business partners in order to elicit and capture business requirements, acting as the requirements subject matter expert and partner with the configuration, development and quality assurance business partners to ensure the design, development, testing, and production validation phases of the project are completed with high quality.   - The Business Analyst will also work directly with plan sponsors (clients) in the course of researching and responding to client research requests. This may include, but not necessarily limited to, explanation of root cause and impact, clarification of business requirements and plan rules, and confirmation of issue remediation.  MAJOR RESPONSIBILITIES   Project requirements  - Complete end to end analysis in support of each assigned project and fix. Projects will include but not limited to; annual enrollment, client initiated fee for service projects, system fixes and initiatives. Projects may also include new client implementations.  - Scope and estimate new fee for service project requests. This includes the completion of conceptual analysis to document current state, future state and all system and process changes required. Create project estimates using the fee for service pricing tool, or through a project specific estimation meeting.  - Elicit and capture high quality business requirement documents.   - Perform data analysis to accurately capture business requirements and as needed throughout the life cycle of each project and fix to ensure high quality results.  - Conducts walkthrough and review of business requirement documents for each assigned project and fix.  - Elicits and captures requirements for the creation of reports.  - Act as subject matter expert for all functional requirement areas.  - Accurately document requirement revisions in all business requirement documents including project specific requirements, the Plan Administration Manual (PAM), the Status Change Matrix (SCM) and all other impacted business requirement documents.  Project Support  - Execute tasks associated with the Annual Enrollment program.   - Ensure all participant updates (i.e. data cleanup) have been completed prior to project and fix closure.  - Plan and execute pre-production testing and post production validation for each project and fix.  - Collaborate with development and quality assurance business partners as well as the client service manager (CSM) during design/testing walkthrough sessions to ensure business requirements are accurately represented and appropriate solutions are delivered to production.  - Complete updates to benefit guide.  - Create and update procedural documentation.  Client Support  - Coordinate and communicate with client service team on all pertinent project information prior to project release. Act as point of contact post release for all requirement questions.  - Communicate directly with plan sponsors (clients) in the course of researching and responding to client research requests. Communications may include, but not necessarily limited to, explanation of root cause and impact, clarification of business requirements and plan rules, and confirmation of issue remediation.  - Communicate directly and consult with plan sponsors (clients) in the course of a project life cycle. Communications may include, but not necessarily limited to, explanation of requirements impact, clarification of business requirements and plan rules, and confirmation of post project release process.  Team Leadership  - Trains and mentors other business analysts to complete conceptual analysis and estimates.  - Takes a leadership role in the scoping and estimating process, designing and recommending the most efficient and cost effective solution for the systems and/or process design.  - Audits business requirement documents and deliverables created by other business analysts and ensure the quality of those requirements and deliverables.  - Formulates the project team hypothesis and takes primary responsibility for restructuring and executing significant portions of complex project work.  Continuous Improvement   - Participates in initiatives to improve; quality, efficiency, associate and client experience. For example, elimination of non-value added activities, requirements accuracy, and testing efficiency and effectiveness.  - Assists in documentation and analysis of current processes/procedures and the development of recommendations for process improvements  - Create and promote a strong partnership with internal business partners to ensure high quality project deliverables Other duties as assigned  PROBLEM SOLVING   - The Business Analyst is expected to apply sound business judgement, Fidelity data and systems processing knowledge, and analytical thought processes.   - Makes tactical decisions based on trends, issues and business implications for assigned projects with some guidance.  - Analyzes and provides data that assists in decision-making.   - Interprets problems in terms of business requirements; makes recommendations to modify the system design.  - Assists in analysis of current processes and makes recommendations for process improvements.  - Solves a variety of problems, typically of moderate scope and complexity, referring to established policies and procedures  WORKING RELATIONSHIPS/CONTACTS  1. Contact 1. Purpose Frequency  Project Managers 1. Coordination of project plan activities and timelines- . 1. Daily  Client Service Managers 1. Engage in advisory role when client direction is needed or clarification of existing plan rules is required. Collaborate on requirements definitions and approach to testing. 1. Daily  Configuration and Quality Assurance Teams 1. Requirement JAR sessions, Clarifications, Design & Testing walk-throughs, Migration process support 1. Weekly  Clients 1. As needed to clarify plan rules. May also engage in discussions relative to population impacts. 1. As needed  Other Operation functions 1. Engaged when work or project scope impacts group 1. As needed  REQUIREMENTS  Skills/Knowledge   - Ability to elicit and document high quality business requirements.   - Strong analytical ability   - Good interpersonal skills  - Strong judgment and problem-solving skills  - Strong testing skills  - Strong query and reporting skills  - Strong ability to work effectively with business client and systems staff  - Strong understanding of scope, requirements, testing, transition, etc.  - Able to complete advanced root cause and impact analysis.   - Strong ability to understand end-to-end processes and their interdependencies.  - Strong ability to evaluate the end-to-end impact of system and process changes and issues.  - Strong ability to identify, analyze and resolve problems working with Systems and other functional groups  - Strong understanding of operational controls, procedures and products  - Strong personal computing skills, including proficiency with Microsoft office products (including, but not limited to, Word, Excel, Access, Project, and PowerPoint). Strong ability to write access queries and may also have SQL query skills.  - Excellent verbal and written communications skills  - Strong client facing communication and consulting skill  - Attention to detail  - Ability to multitask, prioritize, problem solve and make decisions on competing priorities  - Task, process and results-oriented  - Demonstrates accuracy, thoroughness and orderliness in performing work assignments  - Ability to understand the ramifications of decisions and actions  - Motivated individual who is able to work independently  - Interacts effectively with peers and superiors   - Provides support and cooperation toward achievement of project objectives  - Able to create and promote a strong partnership with internal business partners.  - Builds trust with business partners and coworkers facilitating the ability to work collaboratively  - Strong interpersonal and influence skills  - Customer service approach to project work  - Able to interact effectively with all levels of management  Skills/Knowledge specific to a role  1. Requirements  - Experience with Project Life Cycle methodologies; exposure to one or more full life cycle projects  - Strong knowledge of Fidelity's Health and Welfare end to end business process life cycle and data process flows, plan level provisions, and recordkeeping processes.   - Strong knowledge of plan level provisions and Fidelity recordkeeping processes.  - Strong understanding of the HOBS system  - Strong knowledge of the H&W release process  - Strong ability to use product-specific tools and system applications  Interfaces  - Work with the internal business partners to insure interface files meets client or third party business needs.  - Work with the client and third party vendors for discovery or review meetings.  - Coordinate interface testing schedules with internal EDT team and client or third party administrator.  - Validate interface test files with client, or third party administrators.  - Create or modify interface file requirements based upon requirements gathered with client and third party administrators.  Working Conditions   - Usual office working conditions apply.   - Working hours would be 1 PM to 10 PM since team supports business partners and customers in the US

Bangalore

Fidelity - Business Analyst 

Fidelity - Business Analyst  ,Job Description for Fidelity - Business Analyst  in Fidelity in  Bangalore for (2-4) years of experience. Apply Now!

Job Description for Fidelity - Business Analyst  in Fidelity in  Bangalore for (2-4) years of experience. Apply Now!