Evalueserve - Group Manager - Industry Research - Lifesciences/Healthcare/Pharma

Evalueserve is a global specialist in knowledge processes with a team of more than 3200 professionals worldwide. As a trusted partner, Evalueserve analyzes, improves and executes knowledge -intensive processes and leverages its proprietary technology to increase efficiency and effectiveness. We have dedicated on-site teams and scalable global knowledge centers in Chile, China, India and Romania, which provide multi-time zone and multi-lingual services.

Evalueserve's knowledge solutions include customized research and analytics services for leading-edge companies worldwide. By partnering with us, clients benefit from higher productivity, improved quality, and freed -up management time. We provide our clients with better access to knowledge and information across all parts of their organization, thereby adding to their capabilities.

Position Description

Department Life Sciences and Healthcare

Nature of Job Permanent

Location Gurgaon, India

Job Title Group Manager

Job Family Industry Research/Generic Research

Reporting To AVP/VP

Job Description - Business Analyst- Life Sciences and Healthcare

1.1. Roles & Responsibilities

- Team Management: Manage a team comprising analysts, senior business analysts, managers and research leads. Responsible for their mentoring, coaching and managing the annual appraisals for them. Should be actively involved with team and address any concerns that can lead to lower employee satisfaction.

- Account Management: Get into regular discussions with Clients to understand their business problems and propose optimal research solutions. This person will also be responsible for the overall growth of the account. Revenue targets will be given at the beginning of the year and meeting targets will be one of the important KPIs.

- Project Management: Define problem statement and initial hypothesis; designing an optimal research approach with a mix of research techniques (e.g., primary/secondary/modeling). Should be able to guide team with appropriate problem solutions using relevant frameworks (PEST, Porter, SWOT, 2x2 matrix, heat

maps, etc). Should have the ability to arrive at key messages/highlights addressing key objectives as summary of results.

- Business Development: Support the sales team on new requests or new business proposition by being an active participant during the sales pitch. Work on new solutions/ services for the Clients and prepare sales collaterals and presentations

1.2. Skill sets Required

- Excellent written and verbal communication skills.

- Strong interpersonal skills with ability to practice attentive and active listening skills

- Proven track record of managing teams and business development skills

- Mindset to identify and solve issues effectively

- Respect for time and ability to ensure that tasks within areas of responsibility are completed in a timely manner

- Independent thinking and challenging current thinking by implementing new ways of working

- Ability to identify pro-active ways to contribute to the firm's goals & mission

- Command over MS Office

Education & Experience

- Minimum 8-12 years of relevant experience in research and analytics either in a Pharmaceutical company, any knowledge center or a KPO

- M.Pharm/ B.Pharm/ B.Tech (Biotech)/B.E(Biotech)/ MBA

Compensation - To be decided on a case-by-case basis, pegged with the best in the industry.