ERP Support Analyst - Techno Functional - Navision

- Provide Techno - functional support to the ERP applications

- Understand the functionality/enhancement/report development requirement from the business users and create appropriate functional requirement document

- Coordinate with the 3rd party developers and provide adequate guidance for on time quality delivery of development requirements

- Provide consultation for best practices in deploying of ERP Architecture with interfaces, localization and customizations

- Configure Master data, various key parameters, and critical business reporting/rules

- Support development and testing of customizations and enhancements

- Ensure clear documentation of test strategy, test scenarios and test results

- Advise internal users of any upgrades or new releases, and assist with creating training materials for end-users.

Job Requirements:

- Bachelor Degree or equivalent in a related field or equivalent education and experience

- Ability to act with discretion and maintain confidentiality.

- Five to eight years of IT experience and a minimum of three year experience in ERP support activities such as functional support, technical support, development and consolidated reporting.

- Must be proficient in Microsoft Navision ERP both classic and RTC clients and various versions starting version 5 to 2013.

- ERP implementation experience and understanding of project management methodologies is a plus

- Experience in Manufacturing industry and business processes

- Excellent analytical skills.

- Ability to handle multiple projects and prioritize workload.

- Must be well-organized and very detail oriented.

- Excellent communication skills (both verbal and written) - Fluent in English

- Strong relationship building and teamwork skills, able to work effectively with cross functional/cross cultural team members, project stakeholders and internal customers

- Process oriented with continuous improvement focus.