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18/05 Lateral Recruitment
Recruiter at Epicenter Technologies Pvt. Ltd.

Views:17985 Applications:155 Rec. Actions:Recruiter Actions:56

Epicenter Technologies - Manager - Process Excellence - BFSI Domain (4-10 yrs)

Mumbai Job Code: 452677

Job Description :

- Responsible to Drive Lean Six Sigma Culture by Training Agent to Manager Hierarchy

- Prepare content for Six Sigma Training

- Drive KPI, Cost & C-Sat Improvement Projects

- Build & Drive Six Sigma Practices with Departments by Automating the Workflow (Inter-departmental Process, Recruitment to Exit cycle in the Organization)

- Work with Compliance team for Audits (ISO 9001:2008, 22000, ITIL)

- Drive the weekly, monthly review mechanism for ongoing and future pipeline with stakeholders and sponsor's

- Work Closely with finance team to improve profitability of Process/ Department

- Conduct Email & Chat Analytics

- C-Sat Survey Analysis for Top Two Box's

- Share Client and Process Improvement Opportunities

Requirements :

- Good Communication Skills/ /Problem Solving/People Skills

- Post graduate with minimum 7 to 14 years of experience in Operations Excellence

- Experience on driving process improvement initiatives through a team of BB/MBB

- Six Sigma Master Black Belt with good knowledge of Lean practices, Knowledge of Quality Principles and Techniques essential

- Should have strong financial and client facing skills (strong delivery leader)

- Multi Domain and Process Expertise across Global Markets.

- Should have mentored and led BB and GB projects - Acts as a mentor to Six Sigma and Lean projects

- Ability to merge Technology & Process

- Domain knowledge is an added advantage (preferably BFSI)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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