Role:

Position : Account Manager - Technology

Entity : Edelman India Private Limited

Level : III

Job Code : AP0262020

Role Specifications:

Project Management:

- Assume responsibility for client management.

- Set priorities and manage a team of employees in executing projects.

- Address problems and issues, appraise seniors of the progress, problems and risks if any.

Project Execution/ Client Servicing:

- Provide technical inputs, analysis, conceptualizing solutions, preparing reports and presentations.

- Communication with clients, raise new issues with clients, take charge of client meetings.

- Support AD/ Director to negotiate on behalf of clients where necessary and manage client perception with respect to the project.

Business Development:

- Identify and keep seniors appraised of opportunities to market services, generate visibility by participating in seminars etc.

- Generate ideas for transaction in terms of best practices, new techniques for executing jobs and be aware of key issues in negotiations.

- Develop and maintain excellent client relations.

Employee Development / HR:

- Responsible for employee retention.

- Be a coach and provide feedback to employees.

- Responsible for functional training on the job - design, development and delivery.

- Manage employees- grievances on work related issues.

- Employee recruitment &Performance reviews for AE's

Professional Development:

- Keep abreast of new developments in profession, business and the regulatory environment.

- Build a good network with peers and professionals in the field.

- Contribute to project team discussions.

Relationship Development:

- Maintain cross - office interaction/Initiate cross - group interaction

Collections:

- Follow up for collections.

Supervision exercised:

- Closely supervises the work of the team in the execution of assignments to meet timely schedules and quality standards.

- Would have reporting Assistant Account Executives / Account Executives.

Qualifications & Skills:

Educational Qualifications:

- A Post Graduate qualification in Business Administration or a professional qualification in the field of public relations/ marketing communication or advertising.

Experience:

- Minimum of four to six years of experience in public relations or communication after post-graduation.

Skills:

- An Account Manager must be able to manage the account teams and budgets of one or more sizable accounts. An AM must be able to effectively delegate many tactical assignments on his/her accounts and accurately judge and edit the work of all SAE's, AE's, and AAE's.

- S/he must have a comprehensive level of understanding of the accounts s/he manages; their technology, products, markets, personnel, outside influencers, etc., and impart this knowledge to account teams and influencers.

- S/he must be familiar with all public relations tools, and be able to recommend these or alternative marketing activities to his/her clients.

- The AM must possess superior writing skills, as well as function as an effective editor for documentation.

- S/he must be able to work effectively with and counsel clients- management and account team.

- The AM must also have the necessary and intellectual energy to manage accounts and people.

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