DM - Process Excellence (4-8 yrs)

Written by: MBA Jobs on Tuesday, 17 April 2012
Posted in :BPO Jobs
View all jobs posted by: Withika
Job Code: 53122
Location: Mumbai/Pune
 


JOB ANALYSIS / SUMMARY –

Roles and Responsibilities

1.Drive/Mentor LEAN Six Sigma initiatives

2.Recommend new and innovative measures in terms of processes, productivity and system enhancements to improve quality and turnaround time

3.Conduct trainings to facilitate dispersion of quality knowledge

4.Client interaction to understand process requirement

5.Identify and highlight potential risk areas in the process

6.Liaison with different persons in operations for collating data.

7.Work with Support functions and businesses to set targets/devise metrics

8.To produce statistics and exception reports

9.Excellent presentation skills used for making high impact leadership presentations

JOB SPECIFICATION -

1.Person with 5-7 years of experience

2.MBA

3.Green Belt /Black Belt certification mandatory

Required Skill Sets (Technical/Behavioral)

1.Strong Client interaction, worked on Lean Six Sigma projects with quantified savings

2.Travelled on-site for transitions or consultancy assignment

3.Strong in Data Analysis and Interpretation

4.Well versed about IT technology in general (MS Office )

Required Attributes (Vision, Strength, Personality Trait, Certain Aptitude)

1.Ability to develop relationships with key stake holders (Admin, Technology, Operations)

2.Networking skills and persuasiveness

3.Proactive Team Player

4.Financial and analytical ability

5.Organization and time management

6.Enthusiastic learner

7.Excellent verbal and written English communication skills.

8.Ability to work under time constraints.

9.Ability to work in a high-pressure environment, Emotional stability.

10.Process oriented

Required Experience

1.4-8 years of experience with Process Excellence teams in Financial Services/Custody Operations

2.Mentored at-least 4 Green Belt Projects

3.Completed minimum of 1 Black Belt Project

Please send your resume to withika.shiwani@reliablemanpowerservices.com

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