Chat

iimjobs

jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
27/08 Rahul
Consulting Partner at InnoQuest Consulting

Views:6129 Applications:194 Rec. Actions:Recruiter Actions:82

DM/AM/Manager - Process Excellence - Six Sigma - BPO (5-12 yrs)

Pune Job Code: 251806

Deputy Manager - Process Excellence

Location: Pune

Experience required: 5-12 years of experience with a minimum of 4 years in process excellence role.

Role Highlights:

- Ownership and accountability for Process Excellence, Operational Quality & Improvement initiatives - to achieve breakthrough and marginal improvements

- Drive changes in business divisions, interfacing with Operations Managers and Senior Process Managers

- Identifying roadmap of process improvement and overall process excellence initiatives

- Leading Six Sigma Black Belt projects

- Mentor GB & YB initiatives.

- Mentoring projects based on tools and methodologies (Kaizen, Six Sigma) - Conducting reviews for Kaizen projects.

- Conduct trainings of Six Sigma, Kaizen and other quality concepts within organization

- Might need to travel onshore for process improvement exercises and other assignments

- Get certified as per the organizational requirements for expertise in Finance and Accounting, Insurance and/or Business Excellence domains

Desired candidate profile:

- Six Sigma Black Belt certified - This is mandatory

- 4+ years of relevant experience in Process Excellence role

- Knowhow of Minitab, Advanced MS Excel tools and reporting

- Excellent written and verbal communication skills

- Graduate from any stream (- =55% in 10th, 12th and graduation)

- Good analytical skills and data mining abilities

- Experience in planning and conducting Internal Audits and adhering to the compliance framework would be an added advantage

- Experience in transitioning projects is an advantage

- Ability to work independently with minimum supervision

- Candidate should be from the BPO/KPO industry

- Experience in Insurance domain is an added advantage

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
  • Apply
  • Assess Yourself
  • Save
  • Insights
  • Follow-up
Something suspicious? Report this job posting.