Job Profile:   - Provide Leadership, direction and spearhead 3PL operations.  - Define and track key metrics pertaining to 3PL operations.  - Responsible for constant performance review of delivery partners based on cost, speed and accuracy and taking quick decisions to align end objective of customer delight.  - Strongly focus towards customer expectations, continuously assess customer needs with respect to 3PL last mile delivery and drive the strategy to achieve customer delight.  - Create a strategic vision to continuously increase 3PL reach by on-boarding new 3rd party logistics partners or by exploring new delivery models.  - Carry out rate negotiations with 3PL vendors to bring down cost and do effective Contract Management to ensure desired service levels  - Work closely with Technology/Integration team to build strong technology/System/Processes for 3rd party logistics.  - Develop, Mentor and motivate the team spread across locations to achieve higher goals.  - Work closely with Enabling/Business Partners like HR, F&I, IT, Finance & Accounts, Operations Excellence with respect to 3PL.  Key Competencies:  - Driving Performance & profitability  - Communicating Vision & Purpose - Communicates a compelling & inspired vision of what needs to be achieved for the business to realise its mission and goals. Gains commitment from all involved in delivering their specific part  - Result focus - Sets realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business.  Business Focus and Understanding  - Business acumen - Understands the business and business environment and uses this knowledge to leverage results for the Company   - Customer focus - Is dedicated to meeting the expectations and requirements of both internal & external customers. Can successfully address unrealistic customer expectations and achieve an acceptable compromise. Sets and communicates clear standards relating to customer service.  Succeeding through People  - Managing Innovation - Inspires others to challenge business thinking, conventional views and practices. Promotes and supports an environment where innovative ideas can be developed and turned into benefits for the business.  - Managing Development - Promotes and supports a learning environment where all employees work on focused development plans that align with the Company’s immediate and longer term needs whilst incorporating personal development aspirations.   Personal Effectiveness  - Judgement and Decision making – Is objective and uses sound judgement across all business situations. Always acts in the company’s overall best interests.  - Influence and Impact - Plans ahead and gains commitment to ideas / changes through building support and by effectively communicating the potential impacts and benefits.  Minimum requirements, Skills and Knowledge:  - Experience in handling franchisees in logistics/courier industry through remote management of operations  - Good vendor management skills   - Strong negotiation skills; Rate negotiations  - Responsible for review and signing off of new/amended Service Contracts for 3PL partners that incorporate all relevant service and cost criteria  - Excellent communication skills  - Develop, mentor and motivate the team to achieve organisational continuity and expertise.  - Financial budgeting & execution - PNL accountability of 3PL operations.  - Leading the development, implementation and operationalization of effective solutions using 3PL vendors for various new initiatives.  - Responsible for org plan, vendor evaluation, controlling costs and achievement of required service levels for 3PL operations.  - Very high customer orientation  - Responsible for building expertise relating to 3PL capabilities, including opportunities to enhance or modify processes, procedures or timelines or for dedicated service to specific categories or customer needs  - Responsible for strategic projects that include 3PL partner. Evaluate vendor capabilities (performance, costs, stability etc).   - Work closely with Fulfilment Center, Procurement, Retail and Marketplace teams to ensure relevant sharing of information and agreement on actions and with Engineering & Technology/ IT teams to build strong technology/System/Processes.  - Build a culture of ownership and empowerment.  - Graduate / Post Graduate with 12 to 15 years of experience in courier /logistics industry preferred.

Bangalore

Director - Third Party Logistics - eCommerce 

Director - Third Party Logistics - eCommerce  ,Job Description for Director - Third Party Logistics - eCommerce  in IRIS CORPORATE SOLUTIONS PRIVATE LIMITED in  Bangalore for (12-15) years of experience. Apply Now!

Job Description for Director - Third Party Logistics - eCommerce  in IRIS CORPORATE SOLUTIONS PRIVATE LIMITED in  Bangalore for (12-15) years of experience. Apply Now!