Director - Retail - eCommerce

Hiring for a leading client into eCommerce

Director - Retail

Divisions - Electronics/ Books & Merchandising / Large Appliances

Industry Preference: FMCG/Retail/EComm./Consulting/Telecom / Banks

Business strategy:

- Develop the business model: Go deep, understand where opportunities are and create a viable business model to service the opportunities

- Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.

- Know the customer: Understand connected customer behavior, develop new customer insights

- Know the competition: Understand on-line and off-line players. React as and when necessary in an appropriate manner

Vendor network management & operations

- Lead a vendor-relations team to identify strategic partners, negotiate better terms of trade and deals for our customers

- Create a comprehensive Vendor management strategy and governance framework

- Put in processes & metrics to scale the business

- Use technology to scale operations and expand selection

Merchandising and Sales strategy

- Own pricing strategy based on market potential, consumer insights, margins, competitive signals, etc. Drive necessary promotions

- Create a sustainable business model in the category for ongoing business

- Identify the growth areas and new business scope within the existing category

- Expand selection, enable its discovery and ensure conversion

People leadership:

- Build, retain and groom a strong team to deliver across functions

- Set goals, define KPIs and ensure team tracks effectively towards goals