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23/07 Kavita
Manager at Dreamz IMC

Views:2404 Applications:170 Rec. Actions:Recruiter Actions:6

Director - Operations - BPO/Travel/Airlines (10-15 yrs)

Mumbai Job Code: 240399

Director - Operations

A leading BPO in Mumbai is looking for Director- Operations role

Responsibilities :

- Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.

- Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.

- Keep morale high, Ensure motivational programs are in place and encourage frequent recognition's.

- Promote an open-door policy, Remain available to the team and encourage a collaborative environment.

- Drive Sutherland forward, Oversee, document, and report on project financials.

Qualifications :

Experience Requirements : 10+ years of relevant experience in the travel, BPO, or airlines industry

Other Requirements : Have a valid passport.

To succeed in this position, you must :

- Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements

- Be attentive to details

- Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner

- Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player

- Be customer-oriented in managing communications and issues.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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