A Leading E-Commerce Company  Job Profile:  - Responsible for creating world class last mile delivery operations capability for White Goods in the company.  - Developing Culture toward Deep Customer Service orientation in terms Handling, Response and Attitude towards customer.  - Responsible for creating efficient last mile delivery solution with maximum flexibility and minimized cost Build.  Customer Focus  - Responsible for customized enhanced delivery options to customer in terms of Goods handling, appointments etc.  - Responsible for customer delight in terms of Field Executive behavior towards customer.  - Build a culture of ownership, empowerment and customer obsession.  Business Focus  - Define track and improve on key metrics pertaining to White Goods delivery and customer delight in terms of delivery service.  - Responsible for world class White Goods Handling system i.e. Van Design, Handling Equipment etc.  - Work closely with Fulfilment and Retail Operations teams in reviewing and optimization of distribution and handling system for White Goods.  - Work with External Logistics experts to implement global Delivery/logistics initiatives in White Goods Handling System within the company  - Accountable for FKL Delivery Centre and related asset management.  - Accountable for Planning, Design, Operationalization of new optimized delivery networks and delivery flexibility with the help of central teams.  - Drive continuous improvement and operationalize Business process Innovation.  - Accountable for Delivery Quality assurance.  - Work closely with ENG team to build strong technology/System/Processes for FKL Delivery Operations.  - Financial budgeting & execution - PNL accountability of delivery operations pan India.  - Develop, mentor and motivate the team spread across locations to achieve higher goals.  - Make growth path/strategy for Business and team.  Key Skills:  - Strong leadership abilities  - Experience of leading cross-functional teams.  - High degree of Business knowledge  - Fair Idea of White Goods Handling System and Network Optimization.  -Strategic thinker  - Extraordinary Change Management skills: Processes, Policies, Training & Systems  - Strong communication, interpersonal skills

Bangalore

Director - Last Mile Delivery - Logistics 

Director - Last Mile Delivery - Logistics  ,Job Description for Director - Last Mile Delivery - Logistics  in IRIS CORPORATE SOLUTIONS PRIVATE LIMITED in  Bangalore for (9-15) years of experience. Apply Now!

Job Description for Director - Last Mile Delivery - Logistics  in IRIS CORPORATE SOLUTIONS PRIVATE LIMITED in  Bangalore for (9-15) years of experience. Apply Now!