HR Consultant at Live Connections
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Director - HR Shared Services Centre (20-22 yrs)
Responsible for the employee experience & needs of 87k employee across 75 plus geographies
- Team comprises of 640 people in the Shared Services in India & China and the geographies
- Migrating work related to the various employee life cycle stages into the Shared Services
- Re-engineering the shop from a Process to a Value centre
- Focus on digitization and building a virtual environment
- Establishing load balancing and business continuity centers in China
- Key contributor in various governance committees
- Redesigning the a HR contact centre to become a research centre
- Setting up a combined HR & Finance analytics centre
- Significant contributor to numerous roadmaps in HR - Payroll, Performance, Rewards, Talent
Provide leadership, strategic direction to the multi-location Global HR Shared Services with teams in Chennai, Bangalore and Tianjin. The Shared Services supports all the group employees through various stages of the employee life cycle: from pre-onboarding support, Employee contact centre, Performance-Rewards-Benefits, Talent development and Learning, International Mobility, Retirals and Exit. My mandate is to transform the operations into:
- An efficient International Knowledge Hub
- A reliable partner for stakeholders in providing world class employee experience
- An avenue of opportunities for professional excellence for people working in it
The key focus areas being process re-engineering, leveraging technology and fostering specialization
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