JOB DESCRIPTION

Job Title - Head - Technology

Location - Mumbai

Reporting - Solutions Director

Objective / Purpose of duty:

Evangelizing Dimension Data's IDC and Cloud solutions and strategy to key customers, prospects, partners, analysts, media and to the internal sales and technical teams. Playing an integral role in the company's strategic direction, development, and future growth.

Main Responsibilities:

Role incumbent will be a technology and services-oriented resource responsible for

- Evangelizing Dimension Data's IDC and Cloud solutions and strategy to key customers

- Active participation in discussions and engagements with vendors, customers, analysts and media to influence them with Dimension Data directions

- Leveraging the datacenters to create market ready services and solutions in the cloud and datacenter services domain

- Conceptualizing and creation of services, products, blueprints, architectures etc.

- Develop relationship with key technology partners and impress them with Dimension Data’s credibility as a comprehensive cloud and datacenter service creator and provider

- Developing business case justifications and cost / benefit analysis for investments, spending and initiatives.

- Assess and communicate risks associated with investments towards these datacenter

- Develop, track and control the annual operating and capital budgets.

- Meeting obligatory technology and infrastructural requirements as committed to clients

- Assess and make recommendations on the improvement or re-engineering of the datacenters

- Lead the professional services team to develop the go-to-market strategy to facilitate customers’ transition to a more solutions-based engagement model.

- Identifying key metrics that quantify the success of solutions based engagements. This may include but not be limited to pipeline baseline and estimated impact of solutions/consultative selling tactics; pipeline/conversion rate of opportunities in forecast that have PS at the POS; etc.

- Working in conjunction with Sales, Professional Services & Managed Services team and leverage cross functional organizations to help identify engagement models and best practices tailored to the specific needs of the Indian market.

- Active engagement with regional and global technical resources and disseminate the information.

Experience & Qualification:

- At least 20 years, with min 8 years in leadership position.

- Electrical Engineer or science graduate (with MBA preferred)

Knowledge, skills, and abilities required:

- Strong understanding of Datacentre IT technologies and competitive offerings in the marketplace. This includes servers, storage, networks, applications and middleware and Cloud offerings.

- Senior management experience with consulting business management, SAN and NAS storage, UNIX and NT solutions, and backup solutions is critical.

- Demonstrated working experience with Sales organizations and technical teams and proven ability to manage professional management level employees, partners, operations and projects in a fast moving environment.

- Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

- Ability to provide guidance and leadership to professional personnel

- Skill in budget preparation and fiscal management

- Ability to develop, plan and implement short and long-term goals

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