DGM - Solutioning - Travel & Hospitality Domain - BPO

IKYA Human Capital Solutions Limited is the fastest growing HR solutions company in India, with specialized service offerings in Staffing Services, Training and Skill Development, Executive Search, Recruitment Solutions and Training and Project based RPO hiring. Headquartered at Bengaluru, we provide world class HR services through our company owned offices across India to over 500 organizations, including leading MN-Cs and large Indian firms across industries.

Currently working on a requirement with one of my top prestigious client for the below role

Position: DGM Presales Solutions - Travel & Hospitality Domain (BPO Exp)

Position based in - Chennai / Bangalore / Hyderabad

RFI/RFP responses:

- Understands the client context and owns the creation of RFI/RFP response and proposal documents

- Plays the roles of solution architect and bid manager to ensure high quality and timely submissions

- Manages relationships with various internal and external stakeholders to ensure inflow of required inputs

- Acts as the single point of contact for the onsite sales / account management teams

- Assists in building the financial / pricing models

Customer visits:

- Anchors the customer / prospect visits by owning content preparation and logistics readiness

Collateral preparation:

- Creates offering brochures, capability presentations, case studies and points of view

Special assignments:

- Engages in special and short term projects from time to time on a need basis – onsite due diligence, transition support, industry / market / competition research, account mining, process consulting, program management support

Team management:

- Will be responsible to manage a team of 5-6 pre sales analysts

- Motivates and manages the direct reports

- Ensures career planning and progression of the direct reports

Must Have:

- MBA from one of the top 25 Indian business schools

- Exposure to Travel / Hospitality Domain in BPO industry is Mandatory

- Exposure to onsite due diligence and transition assignments

Divya Nagarajan