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Senior Consultant at Strikeitrite Managment Consultants Pvt Ltd
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DGM/Head - Sales - Inspection Business (10-15 yrs)
Business Strategy:
- Translates the BU strategy into a sales plan for Inspection Business with revenue targets set for different regions within the broad segment
- Manages key customers in both domestic and international market
- Oversees timely collection of payments as per agreed terms to ensure steady cash flow; recommends actions to expedite collections in case of outstanding payments, particularly for high impact accounts
- Obtains market insights related to competitive pricing, credit terms, volume, and innovative techniques as applicable in the specific geographic segment that can be incorporated while framing the sales strategy
- Partners with the team below to convert potential customers and accompanies them for critical meetings to generate business in the long-term
- Assess and monitor reporting headcounts for the best performances and integrate/replace to reach and maximize effectiveness of results
Customer management :
- Develops/modifies systems to effectively capture customer feedback on an on-going basis
- Monitors the team for timely resolution of customer concerns and gets involved in critical issues
- Initiates processes to strengthen customer service in response to customer feedback shared by the team
Cross-functional Interaction :
- Co-ordinates with relevant departments
- For inputs on setting competitive sales targets for new products
- To check techno-commercial feasibility of complex requests such as product customization, new product development etc.
Team Development :
Provides guidance and coaching to the team below in business expansion and management of the clusters
Scope of Decision Making :
- Functions independently to devise strategy for the respective product/ market with broad guidance from business/management objectives
- Takes decisions on complex issues where analysis requires an in-depth assessment of many variables and potential consequences which impact product sale in the region, maintenance of existing customers and attraction of new customers
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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