DGM/GM/AVP - Human Resources - BPO

Role : DGM / GM / AVP – Human Resources ( Reports in to VP ) of Corporate HR Team.

Requires:

- 14+ years of experience in HR Generalist role preferably from ITES/BPO industry.

- Strong interpersonal skills, excellent problem solving and negotiation skills.

- Strong organizational skills, Ability to respond positively to changing environment

- Excellent ability to demonstrate innovation and good judgment/problem solving skills when making decisions.

- Well versed with the labor laws and regulatory requirements from a people perspective

- Background in employee relations and engagement practices is a must

- Solid understanding of compensation and wage structures prevalent in the local market

Responsibilities:

- Overseeing Critical HR activities like Communication, Employee relations, Employee Engagement, targeted retention of critical employees, Rewards & Recognition Program, Redeployment, Career Management, Employee Touch, Attrition Management, New Manager Integration, New Hire Orientation, Coaching & Mentoring of high potentials, etc.

- Formulation and implementation of Performance Appraisal, reward and recognition of employees etc.