I am having an exciting job opportunity for a profile of:-
DGM - Operations
Location - Gurgaon
Exp - 10 to 15 years(Post qualification)
Qualification: CA/ICWA/MBA (Must)
Role & Responsibilities
- Manage F&A business spanning singe/multiple clients & towers (O2C, R2R,P2P)
- Manage client engagements /contracts - Operations support for establishing processes, metrics identification and reporting
- Manage relationships with customers at senior management level and ensure customer satisfaction
- Establish & maintain robust tracking mechanism for key indicators.
- Responsible for tracking & driving all process parameters ‘critical to quality’ for process delivery
- Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training
- Ensure adequate guidance & training of team members to ensure process objectives & customer requirements are met.
If Your profile suits the requirment and your interest is there,please forward your updated resumes at email@example.com