Client is a well BPO / KPO with global offices. In India; it has its presence in different locations in Delhi NCR, Mumbai and Chennai . It was rated as "one of the best employers to work for"  Role specs :   - Responsible for P&L for the designated Account.  - Ensures Service Level Agreements (SLAs) for the process are met as agreed upon with the client and any deviations identified and dealt with.   - Reviews and analyzes performance reports v/s targets on a regular basis with stakeholders.  - Ensures process compliance with all business rules and regulatory directives, and adherence to all operational processes and procedures   - Strategize plans to identify, analyze and effectively respond to client needs, emerging trends and best practices.   - Conducts dip checks of parameters that impact performance & data integrity.   Candidate specs :   - Must have handled Banking Ops with a BPO and should be in a leadership role.   - Must have lead teams of 200+   - Has strong analytic and problem solving skills & must be articulate

Chennai

DGM - Banking Operations - BPO 

DGM - Banking Operations - BPO  ,Job Description for DGM - Banking Operations - BPO  in Career Inflections in  Chennai for (9-15) years of experience. Apply Now!

Job Description for DGM - Banking Operations - BPO  in Career Inflections in  Chennai for (9-15) years of experience. Apply Now!