Client is a well BPO / KPO with global offices. In India; it has its presence in different locations in Delhi NCR, Mumbai and Chennai . It was rated as " one of the best employers to work for"   Role specs :   - Handle a large team [ 250 + ], ensuring that SLAs are met.   - Able to identify causes for non-achievement of SLAs, develop solutions and execute the same.   - Ensures that process complies with all regulatory and internally decided rules & directives  - Process & Team Reviews at regular intervals   - Close client interactions to ensure that client's expectations are managed as per mutually agreed specs.  Candidate Specs :   - Must have hands on role in Mortgage process with a BPO at a senior level.   - Must have handled a large team [ 200+]  - Should be articulate, have strong leadership skills and be able to effectively engage the client.

Mumbai

Deputy General Manager - Mortgage Operations - BPO/KPO 

Deputy General Manager - Mortgage Operations - BPO/KPO  ,Job Description for Deputy General Manager - Mortgage Operations - BPO/KPO  in Career Inflections in  Mumbai for (9-16) years of experience. Apply Now!

Job Description for Deputy General Manager - Mortgage Operations - BPO/KPO  in Career Inflections in  Mumbai for (9-16) years of experience. Apply Now!