Deputy General Manager - Medical/Clinical & Scientific Writing

Deputy General Manager

Technical Responsibilities :

- Independently author high level Medical/Clinical & Scientific writing documents in accordance with the SLAs/ KPIs agreed upon with the clients with respect to timelines & quality

- Perform scientific review of medical writing documents produced by teams.

- Ensure adherence to Cognizant and Client SOPs (Standard Operating Procedures)

- Comply with project / trial standards and specifications following internal guidelines as well as the guidelines set by the various health/regulatory authorities.

- Perform quality control checks for all the generated reports/documents.

- Adherence to QMP - Quality Management Process

- Participate in innovation and process improvement initiatives

- Provide inputs as necessary into planning, processes and key operational metrics viz. timelines, quality, efficiency

- Coordinate and communicate effectively with primary contacts at Client teams to ensure satisfactory progress of project work and timely resolution of issues

- Demonstrate and promote Cognizant global value system across all interactions

- Participate in client or regulatory audits.

- Cross functional teams - Work with Biostatisticians, Statistical programmers & other functions in completion of reports.

- To assist management team in providing status and metrics on deliverables, resource utilization, productivity and quality of deliverable

Operations/Project Management Responsibilities (as applicable) :

- Plan and organize activities for successful delivery of the portfolio/project

- Responsible for planning, processes and key operational metrics viz. timelines, quality, efficiency

- To lead engagement level activities related to Operations, People and Client management. Prevent client escalations by timely mitigation measures for operational & people issues that may impact the targets & delivery

- Contribution to business development activities - RFP, bid defense, Budgets, operations setup

- Manage project level budgets, P&L and invoicing.

- Review & approve project related expenses.

- Risk Management to maintain business continuity

- Ensure audit readiness

- Leading client or regulatory audits

- Optimal deployment & utilization of resources

- Risk Management to maintain business continuity

- Strategize and contribute towards process improvement initiatives.

Team Management Responsibilities :

- Plan and Manage timelines for assigned projects for self and team. Be responsible for day to day progress of work.

- Responsible for performance management of team through goal setting and periodic reviews.

- Identify development needs and ensure training fulfillment for the team Ensure completeness of individual training records/ log and update their training plan as per role requirement/s

- Mentor, Coach & act as SME for team members in resolving any technical and operational issues

- To train the team members in: Cognizant's and/or Client's SOPs and Working Standards/ Instructions, Regulatory Guidelines.

- Ensure teams compliance to organizational policies and procedures

- Process - Capture and analyze study team metrics

- Manage employee retention

- Contribute to Recruitment activities as required

Qualification :

- Bachelor's degree in Medicine (except MBBS or modern medicine) / Pharmacy/ Nursing

- Master's in Biomedical sciences or related fields