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Denave - Manager/Senior Manager - Quality - Black Belt Certified (8-15 yrs)
Principal Responsibilities (Specific Key Result Areas for the Incumbent) :
- Develops and implements comprehensive quality strategies for the company's existing and newly acquired businesses.
- Tracking the program progress basis the KPIs and flagging when appropriate
- Performing Risk Assessments on the programs basis their credentials
- Managing Transactional Quality needs for various projects, including audit planning, implementation and execution through a team of TLs/QAs.
- Managing/Training/coaching a team of quality professionals
- Identify and implement automation projects, process improvements and cost optimization opportunities
- Supporting in development of process improvement and innovation strategy for internal/client business
- Planning and execution of projects, managing process improvement program for client engagement(s)
- Data Analysis for Operations and Support departments
Risk management and communications :
- Process mapping and SOP development
- Working with Quality tools
- Facilitation of compliance audit on the back-end as well as front end processes
- Identifying trainings needs and ensuring regular training touches and refreshers on licensing and compliance
- Suggesting and implementing corrective action plans for non-compliance activities, performing Root Cause Analysis with action plans
Behavioral Skills :
- Excellent written as well as verbal communications
- Excellent interpersonal skills with a can-do, high-energy attitude.
- Self-Managed and ability to work under pressure and time bound activity
- Strong people management skills
Technical Skills :
- Black Belt certified
- Knowledge of Quality Tools, Six Sigma specific methodology etc.
- Good with MS-OFFICE and Report Analysis.
- Minimum 2 years of experience in people management
- Data driven approach with good presentation skills.
- At least lead/participated in 5 GB/BB projects with significant savings and impacts
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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