IKYA HUMAN CAPITAL SOLUTIONS LIMITED is the fastest growing HR solutions company in India, with specialized service offerings in Staffing Services, Training and Skill Development, Executive Search, Recruitment Solutions and Training and Project based RPO hiring. Headquartered at Bengaluru, we provide world class HR services through our company owned offices across India to over 500 organizations, including leading MN-Cs and large Indian firms across industries.   Currently working on a requirement with one of my top prestigious client for the below role   Position : Delivery Head Voice Operations Customer Service   Position based in : Chennai/Bangalore/Hyderabad/Gurgaon  Key Responsibilities & Skills:   Work experience:   - Experience working in a Matrix Organization.   - Candidate with Multi function experience with specific experience in the customer service voice operations domain  - Subject matter expertise in the VOICE domain is mandatory   - P&L responsibility of between 25-30 mn   - Excellent communication skills   - Client facing with ability to mine accounts   - Excellent problem solving capabilities and ability to strategically lead a large team   - Experience primarily in delivery with experience in Sales/BD/transitions is added advantage   Characteristics:   - Hands On   - Prefer candidates that are stable and have not changed jobs in last three years.   - Candidate should have very valid reasons for moving if more than three moves in 5 years.   - Currently in Third party BPO or has extensive third party experience in past.   - Experience in Working in Customer Service Operations (Inbound & Outbound) - GLOBAL EXPOSURE MANDATORY.   Divya Nagarajan

Delhi NCR

Bangalore

Hyderabad

Chennai

Delivery Head - Voice Ops/Customer Service - BPO 

Delivery Head - Voice Ops/Customer Service - BPO  ,Job Description for Delivery Head - Voice Ops/Customer Service - BPO  in Ikya Human Capital Solutions Ltd in  Delhi NCR Bangalore Hyderabad Chennai for (18-25) years of experience. Apply Now!

Job Description for Delivery Head - Voice Ops/Customer Service - BPO  in Ikya Human Capital Solutions Ltd in  Delhi NCR Bangalore Hyderabad Chennai for (18-25) years of experience. Apply Now!