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20/06 Anusha Achar
Senior Executive - Talent Acquisition at Talentfirst HR Consulting Pvt Ltd

Views:6158 Applications:321 Rec. Actions:Recruiter Actions:8

Delivery Head - Europe Business - Banking Domain (9-18 yrs)

Bangalore Job Code: 463854

Role: Delivery Head

Reporting to: BU Head - BFSI

Job Purpose:

- To Lead and Manage a Customer Business Unit effectively

- Be accountable for the CBU's growth and delivery

- Collaborate with Peers at different locations for effective delivery

- Participate and contribute actively in the Organization and Vertical Initiatives

Principal Accountabilities:

The person in this job is responsible for the following

- Developing and growing the customer account, and customer relationship in Banking Vertical with Commercial and retail banking as technical competency

- Offering innovative services/solutions to the customer

- Focus on quality of the delivery and customer satisfaction and provide leadership on new services offerings / strategy

- Establish strategic alignment with technology or domain, provide support to COEs to achieve business goals

- Managing P&L for the CBU and accelerating the targets through the program management team and business development team. Be responsible for preparing, complying and tracking budgets for the CBU

- Compliance to Business contract, SLAs, Agreements, SOW.

- Building & effective use of knowledge repository for the CBU

- Compliance and improvements to domain and organization processes in collaboration with CoE

- Implementation of Enterprise Automation Solutions of the organisation across and evolve the standard Metric for all dimensions including Projects, Processes, Delivery.

- Utilization deriving the Productivity quotient

- Continuous improvement of CBU specific processes with focus on delivery process excellence

- Contribution to vertical decisions and leadership initiatives

- Developing, Mentoring & Retaining the talent in the BU

- Ensuring integration of people in the CBU with effective & periodic communication

- Planning and proactive people management for the CBU

- Building managerial pipeline for the CBU

- Building and enhancing competencies of the CBU team for current & future requirements

Technical Competency: Block-chain, Cloud computing, Digital banking, payments, User Experience, R&C

Domain Competency: Banking

Skills:- Resource Management, Process Solutioning, P&L Management, P&L, Service Delivery Management, Account Management, Vendor Management, Scheduling and Estimation, Key Account Management, Relationship Management, Service Improvement, IT Strategy, Managed Service, Stakeholder Management, Account Mining, Global Leadership, Quality Assurance, Business Management,

We are looking for Delivery Head with 10 - 15 years - experience for client in Manyatha Tech Park. Person with strong in delivery, banking domains along with great sense of P&L, strategy and customer/ stakeholders management experience to head their European Business.

This is fast moving requirement so if you are interested respond immediately.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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