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HR Manager at Daikin India
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Daikin - Assistant Manager - Service Sales (6-8 yrs)
Brief Job Responsibilities - Qualitative Aspects:
1. Revenue Generation.
a. AMC Sales for RA/ SA/Duct and associating dealer with it.
b. Sale of spare parts.
c. One time routine service
2. Dealer & Customer Support
a. Prepare dealer claims (like; Commissioning/ In Warranty/ Out of Warranty/ Spare parts/ Gas Charges/ Routine Service).
b. Issue Routine service cards to dealers after commissioning
c. Resolving RA/ SA/ Duct queries, if dealer technician unable to resolve it.
d. Issue spare parts within warranty to customer/ dealer.
e. Provide training to dealer staff (for installation/ troubleshooting/ safety)
f. Operation training to Customer.
3. Customer Visit/ Site Visit
a. Visit site and resolve technical issues if occurs.
b. Site visit on Sales staff request/ customer's request/ dealers request
4. Stock Inspection
a. Conduct stock inspection at dealer's place
b. Check the spare parts & tool kit are kept properly at dealers place.
c. Check tool kit issued to dealer's for troubleshooting are in sound position.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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