CRMnext - Project Manager/Business Analyst - Delivery - Loan Origination System

CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT's customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement.

For more information, visit us at www.crmnext.com

At CRMNEXT we are creating a new vertical for LOS, where we are looking for experts with domain knowledge of Loan Origination Systems.

Key Roles and Responsibilities :

- The position seeks proven leaders who can manage enterprise level projects and deliver to exceed customer expectations.

Job Responsibilities :

- Meeting clients to understand their CRM and Lending process requirements

- Understanding/working knowledge of end to end process implementation of Personal Loan, Home Loan, Auto Loan and Agri Loan for Loan origination System.

- Leads system requirements definition process, oversees the system setup during implementation, and manages the team during implementation

- Re-engineer business processes to ensure accurate CRM roll-out

- Responsible for overall management of the implementation of client systems

- Developing high level implementation plans

- Creating and managing the project schedule, participating in performance standards discussions.

- Translating client requirements into system configuration and custom developments and prepares an achievable delivery schedule

- Providing them solutions using CRMnext

- Study of global best practices in CRM vertical

- Coordinating with departments to ensure delivery

Eligibility Criteria :

- Educational Qualification - B.E./B.Tech./MCA/M.E./M.Tech with 8-12 year experience in technology led project

- First division (60%) in Xth, B.E./B.Tech/MCA/M.Tech and 65% in XIIth

- Minimum 1 year experience is software Development is preferred

Desired Profile :

- Should have at least 8 years of experience

- Excellent verbal and written communication, problem solving and analytical skill.

- Ability to deliver on timeliness

- Excellent customer facing skills

- Appreciation of Business Issues

- Strong Technical background.

- Experience in BFSI domain is mandatory.

Technical Skills :

- Good business analytical skills

- Exposure to Microsoft .NET framework and databases is a plus.

Suvradip Choudhuri
Human Resource Group
T: 91 22 6130 0991