Position: Manager  Department: CRIS - Risk Solutions  Reporting To: Associate Director  Location: Mumbai   Functional Responsibility:  - Monitor and improve the response time to the clients   - Manage the support engineers’ team - allocate work, monitor and measure the team performance  - Improve the quality of the output of the team through continuous monitoring and guidance  Stakeholder Management (internal and external clients):  - Prepare weekly reports   - Prepare monthly summary report for presenting to the senior management  - Meet the clients on a monthly / quarterly basis and define the action points based on the feedback of the clients  Process Adherence:  - Adhere to the defined processes and also suggest improvements in the same  Essential Qualification & Skills:  - B.Tech / BCom / BSc degree required.   - Excellent written and verbal communication skills.  - Should have good business process understanding  - Good planning skills  - Ability to multi-task   - Excellent teamwork skills  - Strong Techno-functional capabilities  Experience:  - Should have minimum 6 years of experience and at least 3 years relevant experience in Product Support and Processes.

Mumbai

Crisil - Support Manager - Risk Solution 

Crisil - Support Manager - Risk Solution  ,Job Description for Crisil - Support Manager - Risk Solution  in CRISIL LTD in  Mumbai for (6-8) years of experience. Apply Now!

Job Description for Crisil - Support Manager - Risk Solution  in CRISIL LTD in  Mumbai for (6-8) years of experience. Apply Now!