Creditexchange - Head/VP - Retail Lending Operations - Qbera.com

Head / VP - Operations

The Head / VP of Operations will be responsible for managing the RETAIL LENDING operations framework for the loan origination business of Creditexchange (Qbera.com).

The individual will be responsible for working with our partners - including banks, technology partners, credit bureaus, verification agencies, and others to ensure a smooth operational flow from application completion to funding, and subsequent servicing (and collections).

The individual will:

- Execute Creditexchange's strategy on target turn-around-times and convenient, hassle-free disbursement

- Ensure glitch-free servicing mechanisms, to ensure flows are matching with balances

- Build, develop and maintain partnerships which are key to improving the operational success of the business

- Be responsible for designing and developing SOPs, SLA for all aspects of operations (verification, documentation, etc.)

- Supervise & liaise with the bank on the collections business

The candidate will:

- Have 6+ years of Retail Lending Operations experience in working with Banks / NBFCs / Other FI's / Alternative Lenders / Startups

- Have a thorough understanding of Loan Pricing, Amortisation Schedules, Prepayments, etc.

- Have an advanced knowledge of operations in a financial services context

- Have an understanding of the evolving nature of operations, in a digital context

- Have excellent verbal and written communication skills

- Have strong analytical and problem-solving skills

- Have an acute attention to detail

- Be energetic, highly motivated person and willing to work hard

- Feel comfortable in an entrepreneurial environment, with its fast pace and fluid nature, comfortable delivering results with a small, lean team

Creditexchange (Qbera.com)

Focussed on the consumer lending space,Creditexchange providessalaried personal loans of between 50,000 and 5,00,000 INR through its product -Qbera Loans (www.qbera.com). Qbera provides borrowersa seamless, convenient experience with an unparalleled TAT of 12-30 hour (to disbursal). The acquisition and underwritingstrategy opens up segments of individuals with CIBIL scores of 625 and above, working for Category A/B/C/D employees, in addition to borrowers with thin-file (or no) bureauhistory.

The company plans to partner with multiple institutions in a technology-driven business correspondent model and provide access to new customer segments that are currently financially excluded, and evolve to becoming a marketplace lending platform once the risk models have been validated.

Creditexchange is being developed in partnership with LendFoundry (www.lendfoundry.com), a market-leader in the development of technology stacks for alternative lending companies in the US.