Role : Country General Manager (Will be a member of the Global Executive Committee)  Report into : Global CEO based out of USA  Location : Bangalore  Reportees : All Functional Heads in India  Experience : Minimum 17+ years  Compensation : As per industry standards + Equity on merit basis.  Our Client:  Our Client is a leading global provider of outsourcing and analytic solutions for the human capital and legal markets in the multiple areas / functions. Through its unique combination of technology, data, and analytics, they provides its clients with a comprehensive suite of products and services designed to facilitate intelligent decision-making.   Our client's industry-leading products and services include:  - Screening Related Offerings; due diligence, investment fund managers, institutions, etc.; substance abuse testing; and fingerprinting services.  - Human Resources Outsourcing Offerings (“HRO”): direct sourcing of candidates through identifying, engaging, attracting, assessing and on-boarding new employees. Services offered include recruitment marketing consulting, compliance tracking, candidate relationship management (CRM), applicant tracking software (“ATS”), job posting distribution technology, and online assessments.  - Tax Recovery & Verification Offerings (“Tax & Verification”): consulting and data analytics services for tax credit recovery, outsourced employment and income verification services, and fleet management / driver qualification services.   Through established brand names, international presence, world-class technology, diversified customer base, global distribution network, and comprehensive suite of products and services, our client is well positioned to continue to gain market share and grow its businesses. believes that the total addressable human capital & litigation data management market is roughly $15 – 20 billion. Our client’s comprehensive suite of solutions is unmatched by any of its competitors. The company’s extensive reach and broad market exposure allows it to leverage the convergence trends in information, risk management and human capital applications. The company has maintained profitability throughout a severe economic downturn while a number of its competitors suffered losses.  Our client is the only global provider of its portfolio of services, with offices across USA, Canada, Latin America, Europe, Asia, Japan and Australia. Our client has about USD 425mn in revenue. In India they have 2 identities – India (Mumbai Based) & Global Offshore Services (Bangalore based) with few more Sales & Marketing Offices in other parts of India with total strength of 2500 employees.  The company stands to benefit from the expected continued increase in demand for outsourcing and analytics services on a global scale as corporations expand their operations to countries such as China, India, and other emerging markets, while also increasing their European presence. As a global provider of data, analytics, and risk mitigation solutions in its industry, our client has the capability to comply with both unique customer rules and local, state, national, and global regulatory compliance protocols to which multinational corporations are now subject.   In 2011, our Client announced that a PE fund, acquired the assets of the company. Our client will operate as a portfolio company. In 2013, Our client acquired another screening services business of a global MNC.   PE Fund with the mission of investing in and building great software and services companies. In addition to capital, they provides transformative expertise to enable its companies to deliver maximum value to their clients to retain and attract the best talent and to achieve best in class business performance.   Key highlights of our Client are:  Leading Global Brand and Reputation:	  - Best-in-class brand recognition and leading market position in its core product and service offerings  - Over 41,000 clients across the world serving a diverse range of verticals  - Referenceable client base including blue-chip firms, leading Fortune 500 companies, financial institutions, governmental agencies, and AmLaw 100 law firms  Breadth of Service Offerings:	  - Comprehensive suite of service offerings that is unmatched within the industry  - Integrated portfolio of solutions providing clients with a one-stop shop of outsourcing and analytics services and product needs  Leading Offshore Presence Through Captive BPO:  - One of the first players in its space to introduce and leverage offshore services for outsourcing and analytics  - Offshore Services, Client’s wholly-owned offshore unit in Bangalore, India, has 2000+ FTEs and a 10+ year history of servicing multiple businesses  - Offshore Centre provides offshore services in key areas: IT software development, IT infrastructure support services, voice services, BPO services, and eDiscovery  Scalable Platforms:	  - Robust, scalable platforms – including the highly scalable Offshore Services platform – with ability to address large and growing $15 - 20 billion human capital and litigation data management markets  - Ability to achieve substantial revenue growth with minimal incremental cost  - Significant opportunity to generate 20 – 25% adjusted EBITDA margins in future operations based on current strategy and cost structure; supported by historical trends.  Well Positioned for Accelerated Growth:	  - Convergence of information, risk management, and human capital services provides significant growth opportunities  - Expansion potential in under-penetrated, high-growth markets such as China and India by leveraging existing international presence, established products & first-mover advantage  - New product introduction across multiple business lines  - Potential for cross-sell opportunities across business lines  Proprietary Technology and Processes:	  - Substantial investment in developing the IT security and infrastructure needed to support a wide range of clients & verticals, serving as a meaningful competitive advantage  - Proven, integrated technology provides comprehensive, end-to-end services and an attractive one-stop solution  Industry-Leading Management Team:	  - Senior management team averages over 15 years of industry experience  - Management team with experience over several market cycles and a diverse range of backgrounds  - Industry-leading sales and marketing professionals  The Role:  Our Client has been in India for the last 10+ years and has a USD 15mn business here and about 2500 employees across Mumbai and Bangalore (offshore Centre that operates out of Bangalore).  Given that the Indian market is maturing to the need for screening, the aspiration is for our client to grow at least 30-40% CAGR leveraging its leadership position and the unique differentiation that combines people, processes and technology to provide a dependable service.  While it is already the market leader in India, we estimate that the market share is about 5% and there is a significant opportunity as the market transitions from being highly fragmented to using our Client’s “trust” positioning. 80% of our Client’s revenue in India comes from MNCs and the rest primarily from Indian majors in IT/ ITES, Telecom, Financial Services and Hospitality.  The existing incumbent is moving to another role within the company and therefore the need to hire a new Leader. S/he will oversee the growth and profitability agenda for the entire business in India. S/he will be responsible for operational direction and financial performance within India and will establish strategy and objectives, coordinating with corporate goals and standards.   S/he will oversee all functions for the country such as Sales / Marketing, BD, accounting, operations, HR and technology to ensure attainment of global, regional and country goals and objectives.   Specific responsibilities include:  - Drives profitability and growth results for the region  - Develops initiatives for sales opportunities, maximizing revenue and profit within the region  - Is the Chief Client Officer establishing and growing relationships with the top clients and serving as the most senior liaison for large global clients both Indian and non-Indian MNCs  - Oversees both short and long term BD and established saturated and emerging unsaturated markets   - Develops the market and help clients understand the larger value proposition leveraging big human capital data  - Partners with the global COO on all client quality and process improvement initiatives  - Is responsible for the people development and performance management initiatives  - Remains up to date on information policies, legislation and restrictions to ensure successful international operations  As a member of the Global Executive Committee, s/he will assist the CEO and peers in development of corporate strategies and strategic objectives and the operating policies and procedures to ensure attainment of these objectives.   - S/he will ensure that the plans and policies are understood and implemented by the local management team and will use strategic objectives as basis for establishing performance measures and incentive programs for management team.  Candidate Profile:  The ideal candidate will be a sales and growth oriented General Manager who understands value based selling in the HR ecosystem.   S/he will be a strategic mind who can plan for aggressive growth from the Indian market and be an aggressive entrepreneur who builds close government and business relationships with local and large MNCs resulting in strong year over year revenue growth.  Specific attributes include:  - Global experience with multi-national companies  - Excellent planning and organizational skills with the ability to effectively direct the region’s overall operations in order to maximize revenue and profit  - In-depth knowledge of financial and legal principles and practices in the human capital business development area  - Excellent management, communication, decision-making, and presentation skills  - Experience in leading diverse multi-national information services businesses with primary operations in India  - Proven ability to grow revenue in a data intensive business in the Indian marketplace  - Bachelor's degree in business, finance, sales or marketing; advanced degree in business or its equivalent is desirable  Compensation : The position offers a competitive compensation package based on candidate qualifications and experience. A relocation package will be offered, if appropriate, to the selected candidate.  For more details:  Ms. Sneha Diwakar Mr. Atul Choudary Co-Founder & Principal Consultant Founder & Managing Partner Talent People Search Talent People Search Executive Search Consultant Executive Search Consultant

Bangalore

Country General Manager - BPO 

Country General Manager - BPO  ,Job Description for Country General Manager - BPO  in Talent People Search in  Bangalore for (17-25) years of experience. Apply Now!

Job Description for Country General Manager - BPO  in Talent People Search in  Bangalore for (17-25) years of experience. Apply Now!