Job Purpose:

Our Client an IT Major is looking for E-commerce consultants for their Business Consulting Group. We  are looking for Manager Business Consulting in the E-Commerce space ideally with a background in management consulting and experience serving Retail domain. We are looking for consultants with a proven track record of leading engagements who will leverage their industry, strategy, process, and technology depth and bring significant business to clients.

Job Title: Consulting Manager e-commerce/ m-commerce Retail

Job Location: Chennai

Education: MBA.

Years of Experience: 7-15 years.

Key Measurables:

 - Lead multiple engagements delivering billable client work with retail, travel and hospitality and consumer goods clients.

 - Be the person to develop reusable multichannel consulting methodologies and tools.

 - Work with senior heads of business to define and manage Customer Experience of an eCommerce program

 - Lead Business Transformation or Business Changes for large eCommerce implementation programs.

 - Identify and drive business development activities for multichannel consulting engagements.

 - Guide and provide thought leadership and industry expertise, in turn  contribute to strengthening the Retail Consulting Practice.

 - Drive and facilitate diverse points of view of senior client management and help to manage discussions for critical decisions where multiple parties were involved.

 - Guide, build onshore and offshore team of experienced multichannel consultants.

 - Lead junior level consultants to improve quality of engagements and strengthen the overall practice.

 - Navigate organization to build a network and form virtual teams with expertise in the various multichannel capabilities

 - Provide Sales Support and  Enablement through training and demand generation

 - Participate in pre-sales activities such as proposal or SOW writing, and client presentations.

 - Identify up-selling opportunities within current clients and continue to build relationships and drive value within existing accounts.

Job Description:

 - A minimum of 5 - 8 years experience in management consulting with direct experience supporting and leading engagements in any of these areas: Retail/Travel & Hospitality/CPG industries.

 - Possess strong experience in Multi-Channel Commerce and Strategy including Web, Mobile, and Social.

 - Manage, analyze and improve the performance of existing processes/ systems for clients.

 - Identify Client’s priority needs for service and support.

 - Possess the ability to manage teams of consultants and work with cross functional and client facing teams.

 - Knowledge of process flows, systems and procedures which aids analysis and recommendations for solution offerings to exploit new business opportunities.

Kindly share the responses to uma.v@saakiandargus.com.

Umamaheswari V | Saaki and Argus Consulting | Office : + 044- 24615822