JD:-  - Should be a BB certified .  - Should possess excellent data analysis skills  - Excellent knowledge of Excel, Word, Power point & Minitab.   - Should have hands on experience in usage of Quality methodologies and techniques.  The Black Belt shall function as a change agent in the relevant business area and shall be responsible for  - Driving quality deployment in the vertical   - Driving customer Impact Projects  - Driving Six Sigma and Lean Deployment  - Driving QNS for the aligned area   - Driving SLA adherence / Customer CTQ - ensuring all parameters are met and corrective and preventive actions are taken   - Driving VOC/ CSAT / NPS actionable across the team and maintain/improve the scores  - Driving inputs from VOC/ CSAT / NPS for improvements  - Contribute and present in client/customer reviews/meetings  - Adhere to compliance to Quality standards (ISO)  - Do goal setting with the team and ensure effective and measurable reviews and feedback mechanisms (MRM, Operations-review, dashboards, BQC - s)  - Follow appraisal and feedback mechanism  - Driving Continuous Improvement projects  - Initiate and best practice sharing across the team   - Driving people development by aligning to the Quality DNA program  - Driving culture of data based decision making  Angeline  HR Consultant  09822524763  GPS

Bangalore

Consultant - Quality - Blackbelt - BFSI 

Consultant - Quality - Blackbelt - BFSI  ,Job Description for Consultant - Quality - Blackbelt - BFSI  in Global Professional Services in  Bangalore for (5-8) years of experience. Apply Now!

Job Description for Consultant - Quality - Blackbelt - BFSI  in Global Professional Services in  Bangalore for (5-8) years of experience. Apply Now!