Client is a well known global outsourcing brand with office in Delhi NCR, Mumbai & Chennai . It has been rated as "one of the best employer to work for"   Role specs :  - Handle assessment and design of contact centre solutions from existing and potential clients initiated.   - To lead the assurance activities during delivery of a project, with emphasis on creating a solution which is in sync with client's requirements within agreed time lines & cost.  Candidate specification :  - Expertise in designing and deployment of contact centre solutions across industries  - Strong understanding of key aspects of contact centre solution including infrastructure, technology/tools, telecom, procurement, admin and other enabling functions along with operational aspect.  - Hands on skills developing responses to all the sections in the RFPs.  - Effective at communicating technical information both in detail to technical personnel and also to summarize at a high-level and put into business/financial context for less technical senior managers.  - Experience of creating business cases and benefits realization.  - Effective at managing multiple concurrent client engagements in a highly matrixed and autonomous work environment.

Delhi NCR

Consultant/Manager - Contact Centre Solutions - Outsourcing Firm 

Consultant/Manager - Contact Centre Solutions - Outsourcing Firm  ,Job Description for Consultant/Manager - Contact Centre Solutions - Outsourcing Firm  in Career Inflections in  Delhi NCR for (2-5) years of experience. Apply Now!

Job Description for Consultant/Manager - Contact Centre Solutions - Outsourcing Firm  in Career Inflections in  Delhi NCR for (2-5) years of experience. Apply Now!