HR Operations Manager   If you have relentless desire to drive process improvement and motivate and lead a team of exceptionally driven, customer-obsessed leads, associates and specialists, all while analyzing systemic issues and implementing solutions to challenging problems, we have the career you're looking for!  Key Responsibilities :   - Leads HR operations/shared services and HR systems.   - Identifies customer impacting issues, work out and implement solutions and process improvements to increase customer satisfaction rate. Participates in cross-functional process improvement initiatives  - Assist in developing and implement training programs to improve the quality and productivity of the team/stakeholders.  - Drive process improvements to enhance the operational efficiency. Understand and effectively utilizing resources provided by internal systems, departments, policies, and procedures  - Investigates discrepancies, finding and implementing solutions.  - Creates business cases and manages enhancements. Presents high quality data findings  - Identifies need creates and distributes standard communications. Maintains departmental content in all channels. With manager oversight, develops and implements communication plans.  - Responds to escalations, providing root cause analysis and recommendation. Develops remediation plan and drives to resolution with minimal guidance from Manager  - Actively participate in and drive the continuous improvement culture through KAIZEN and LEAN projects. Identifying and eliminating barriers to accuracy, productivity, and quality.  - Lead and develop Associates and Specialists; responsible for the overall direction, performance management, coordination and evaluation of the team and manage the team and ensure high service delivery and execution  - Getting work done through multiple vendors to whom HR/Payroll processes have been outsourced with complete ownership and accountability  - Responds to queries from team, internal business partners, candidates and customers including high level leadership teams.  - Managing key stakeholders both internal & external & partnering with them for process enhancement.  The role reports to Manager - Compensation and Compliance who in turn reports to Group HR Head.  Required Skills and abilities :   - Strong systems knowledge. Experience in one or more of following systems - PeopleSoft, Oracle, SAP, ADP or other HR management and Payroll systems.  - Prior experience in leading, coaching, and mentoring associates.  - Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards  - Excellent verbal and written communication skills  - Strong attention to detail and organizational skills  - Strong judgment and instincts. Ability to manage escalations to resolution  - Ability to prioritize in complex, fast-paced environment. Ability to audit self and others for a very high level of accuracy  - Ability to develop internal and external facing analytics to drive change within the organization and support departmental goals  - Able to articulate the voice of the customer and advocate for them  - Advanced computer skills using a variety of programs highly desired  - Understanding of resources outside of department. Respected by others in department. Has earned trust of others  Preferred Additional skills and abilities :   - Understanding of Indian labor laws related to payroll  - Ability to handle projects using the Project Management principles and methodology  - Experience conducting interviews and making effective hiring decisions  - Experience in driving Six Sigma projects  Background and years of experience  - 5 - 10 years of related experience. 4+ years of HR Shared services experience is a must  - At least 1+ year of experience as people manager is mandatory. Experience in implementing HR operation systems will be additional advantage  - MBA preferred or additional relevant experience in lieu of MBA

Bangalore

Prione - Manager - HR Operations 

Prione - Manager - HR Operations  ,Job Description for Prione - Manager - HR Operations  in Prione in  Bangalore for (5-10) years of experience. Apply Now!

Job Description for Prione - Manager - HR Operations  in Prione in  Bangalore for (5-10) years of experience. Apply Now!