Client Relationship Manager - BFSI

Job Description:

As a Relationship Manager based in the Mumbai office, the candidate will be responsible for the management and training of a portfolio of subscribers including Investment Banks, Advisory Community, Private Equity firms and corporate firms. The role will provide an ideal opportunity for individuals wishing to develop their client facing skills in a fast paced and driven environment. The company offers a friendly working environment and the opportunity to be part of a fast growing team where your skills, winning attitude and performance will be valued and rewarded.

Key responsibilities include:

- Managing an existing client base whilst ensuring these clients renew their subscriptions;

- Developing and cultivating relationships at the highest levels within these accounts;

- Identifying and delivering increased revenues combined with excellent service levels;

- Providing training and guidance to the client base, through one-on-one meetings, large scale presentations, telephone calls and web meetings;

- Travelling to regional bases of clients;

- Liaising with clients on the helpdesk providing assistance on any issues related to the service and management of client requests in a timely manner;

- Elaboration of documents for clients covering market analysis and the best journalistic opportunities with the Marketing and Editorial teams,

- Working with the Product Development department to ensure product and service enhancements are communicated and executed.

Job Qualifications:

Ideally, you will have excellent communication skills, be self-motivated and enjoy an environment in which autonomy and an enthusiastic attitude is a must.

To be successful in this role, you will have:

- Outgoing personality and commercially driven;

- an interest in the mergers and acquisition industry;

- Previous account management and/or group presentation experience;

- Fluent in English.

- MBA in Marketing with knowledge of Financial Products.