Client Manager - IT/Networking

ABOUT OUR CLIENT

Headquartered in Johannesburg, our client was founded in 1983 at the inception of networked communications with a simple vision – to do great things. Our Client is a specialist IT services and solution provider that helps clients plan, build,support and manage their IT infrastructures. Today they are positioned at the forefront of networking and communications in51 countries across five regions – Middle East & Africa, Europe, Asia Pacific, Australia and the Americas.

In October 2010, Nippon Telegraph and Telephone Corporation (NTT), one of the largest global telecommunications service providers, acquired 100% of our client’s plc for GBP 2.1 billion, making our client a wholly-owned subsidiary of the NTT Group.

By continually building on our knowledge and expertise in IT infrastructure technologies, our client has become a global leader in the provision and management of specialist IT infrastructure services and solutions.

Drawing on our base of over 14,000 employees and backed by a solid track record of 28 years, Our client applies its expertise in networking, converged communications, security, data centre solutions, Microsoft and contact centre technologies. Our unique skills in consulting, integration and managed services to create customised solutions that ensure our over 6,000 clientsachieve their business goals.

Our client at a glance

- Founded in 1983 and headquartered in Johannesburg, South Africa
- 2011 revenues of $5.8 billion
- A client base that spans all industry sectors including financial services, manufacturing, media and communications, travel, transportation and real estate, and public sector.
- Over 14,000 highly skilled employees
- Established global footprint coupled with unrivalled experience in emerging markets
- Strategic partnerships with leading technology vendors, including Cisco and Microsoft
- Recognised industry leader with 88 vendor and industry awards in 2011

Job Title/Location - Client Manager/Delhi

Objective / Purpose of duty:

- Sound knowledge of Networking, telecommunication industry / clients.

- Working knowledge in as many areas of

- IP telephony

- Data security Domain

- Network management

- IT Infrastruture

- Data and voice networking infrastructure solutions

- Storage, ILM, Business Continuity

- Microsoft Consulting / Licensing

- Proven and successful track record in Business Development with large clients

- Knowledge of commercial processes and large bid preparations and costing

- Excellent written and oral communication and presentation skills

Main responsibilities:

- You would be recognized as an expert in your technology area, you'll be changing the ways in which companies work, not just selling a product.

- You would be engaged in both new business and existing accounts, you'll define and implement sales strategies and plans that will outperform quota and deliver net profit.

- And, integrated with the local sales team and liaising with marketing, manufacturing and service specialists, you'll ensure that we deliver the most coherent, best in class solutions our customers could wish for.

Broad Role Definition:

- Managing relationship with large Telecom clients…Uninor, Videocon, Aircel, MTS, NSN

- Understanding “Kaiser’s client” Solutions and services offerings and positioning them.

- Achieve profit margins agreed with the solution lines.

- Attain customer satisfaction objectives.

- Grow company's account penetration with respect to year-to-year revenue growth and committed new business, protect existing revenue streams and ensure customer retention.

- Transactional selling / Business development activities

- Self / Job management and resources allocation for clients

- Achieving key business standards / parameters (revenues and gross margins) for various solutions and services, set for specific business period.

This is an Individual Contributor role.

Qualification: Any Graduate /M.B.A / Post Graduation

Experience - 8- 12 years in the field of IT /Telecom/ Networking Domain

Knowledge, skills, and abilities required:

- Candidates must have good Interpersonal Skills , Good People Management Skills .

Soft Skills

- Excellent team worker who will ensure organizational and team’s success

- Dedicated and committed attitude towards achieving goals

- Desire to outperform in professional areas

- Disciplined, punctual and well mannered

Delhi is the location. Operating area is however entire North

CTC- 18-20 lacs in 60 40 break up(fixed/variable)

Experience - 8+ yrs

The contact email ID for this position will be connect@kaiserservices.in

The contact person for this position would be Kevin Oberoi