City Head - Business Operations - Transportation/Logistics/Freight

Job description

Client - A fast growing technology startup working in Urban Freight Logistics (Intra-city) providing on-demand platform that ensures price transparency, speed to delivery, and a better end-to-end experience for both shippers and truckers.

Education

- Min. Bachelor's Degree from a premier institute (Tier1) with first class, MBA (Business Operations) preferred.

Experience

- Minimum 10 years of experience in an on-the-ground, fast paced, dynamic business environment, preferable in sales, procurement, supply chain in logistics/transportation domain

- Strong experience preferred in Warehouse Operations, distribution network planning, C&F Management, Vendor Management, Cost Optimization & Control

Role Responsibilities and Desired Profile:

- Responsible for overall sales strategy for client accounts for particular city

- Responsible for sourcing/development of new/key and core accounts

- Should lead by example and play vital role in team building and mentoring/handling

- Should manage/lead the sales negotiations including determining client requirement, commercials, negotiations, etc.

- Drive achievement of sales targets in terms of volume and revenues through the team

- Recommend and implement interventions to improve sales workforce productivity

- Conduct periodic sales reviews (as per the business requirement) with the team to identify issues, resolve open issues, take key decisions and escalate where required.

- Responsible for P&L for particular city/region

- Manage high degrees of customer service

- Liaise with customers and Sales Lead to understand customer supply chain requirements

- Provide analysis and design support in the pursuit of new business, operational implementations and re-engineering initiatives

- Collect and analyze data relating to logistics/transportation operations

- Determine optimal logistics operating solutions for customers

- Utilize appropriate software tools for developing, modeling, evaluating and selecting appropriate solution options

- Clearly outline solutions in appropriate formats for presentation to customers and lead the customer presentations where required

- Design solutions in line with discussion with Sales head & other stake holders and/or with sales Manager/Sales Lead & other stake holders of the respective Vertical before submission

- Ensure continuous improvement activities for current overall operations

- Ensure that all recommended solutions, implementation plans, meet the requirements