Hiring Circle Retail Service Manager - Telecom Operator  - Only female candidates are eligible for this position  Industry preferred : Banking/Financial Services/Telecom Strictly  Profile : Retail Service Manager  Location : Jaipur  Compensation : Up-to 23 LPA  Candidates CTC below 12 LPA should not apply  Age : Below 38  Education : Minimum Graduate (Full Time)/MBA will be an added advantage  Job Description :  Role :   - Implement the circle retail service strategy for retail outlets through improvement in customer experience  - Achieve customer satisfaction targets through retail outlets  - Develop strategy to improve the walk-in retention at exclusive retail outlets  - Develop innovative mechanisms to capture the customer experience at the store and develop strategies based on MIS reports to improve the experience  - Provide feedback on competitive moves to protect base  Strategic :  - Provide inputs to the overall circle retail service strategy to drive profitability of the channel and improve customer experience  - Develop service expansion strategy by evaluating retail channel coverage and penetration   - Develop partners engagement strategy with the zone retail leads   - Develop strategies to improve customer walk-ins and customer satisfaction at retail outlets  - Develop innovative mechanisms to capture the customer experience at the retail outlets  Operational :  - Achieve customer satisfaction targets through retail outlets  - Maintain high quality of service operations in retail outlets as determined by quality audits  - Coordinate with the circle CS team in taking actions based on audits and developing incremental content for training programs for retail  - Provide inputs on partnership models for various service parameters across zones and branches  - Handle escalation of any service related issues through retail outlets with the circle CS team  - Coordinate with zonal retail teams in conducting retail partner engagement activities for implementing the retail service strategy  - Develop strategies based on MIS reports to improve the experience  - Receive timely feedback and inputs from Zonal Retail Leads  Developments :  - Identification of development areas and recommending the training programs / interventions  - Best practice sharing within the circle and other circles  In case of any query call at 08276967120

Jaipur

Circle Retail Service Manager - Telecom 

Circle Retail Service Manager - Telecom  ,Job Description for Circle Retail Service Manager - Telecom  in 2COMS in  Jaipur for (6-14) years of experience. Apply Now!

Job Description for Circle Retail Service Manager - Telecom  in 2COMS in  Jaipur for (6-14) years of experience. Apply Now!