Executive Director at Career Management Services
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Chief Operating Officer - Critical Software Solutions Business (15-25 yrs)
Client - A Leading MNC in Critical Software Solutions Business.
Job Title : Chief Operating Officer
Reporting to Group CEO-UK, Boards of Directors
Subordinates Functional Heads (Operations)
Location : Chennai
Role specification :
- Job summary Oversee the profitable growth of the organization including developing long and short range financial plans, ensuring sound financial controls are in place.
- Set financial priorities accurately to ensure the organization is operating in a manner that supports the needs of the program and staff.
Main responsibilities :
- Leader
- Advises the Board
- Advocates / promotes organization and stakeholders, change related to organization's Vision, Mission & Values
- Decides, guides& implements courses of action in operations.
- The role provides the interface between company and its clients in the UK and Asia Pacific, liaises closely with the COMPANY sales department to market COMPANY KPO resourcing offering.
Visionary / Information Bearer :
- Looks to the future for change opportunities
- Interfaces between Board and employees
- Responsibilities of Chief Operating Officer
- Software integration for Service Delivery
- Oversees design, delivery and quality of the operations and services
Financial, Risk and Facilities Management :
- Recommends yearly budget for Board approval and prudently manages organization's resources within those budget guidelines according to current laws and regulations
- Direct company operations to meet budget and financial goals.
- Direct short-term and long-range planning and budget development to support strategic business goals.
- Demonstrate successful execution of business strategies for company products and services.
- Direct and participate in acquisition and growth activities to support overall business objectives and plans
- Develop, establish, and direct execution of operating policies to support overall company policies and objectives.
Deliverables :
- Provide effective and inspiring leadership by being actively involved in all operations and services.
- Setting up SOPs for operations, implementation and ensuring complete adherence.
- Implementation of new processes in business.
- Overseeing the entire backend operations & fulfillment of business in hand
Key relationships :
- Group CEO,UK Team
- Clients
- Functional Heads
- HR Director
- Finance Head.
Qualifications : Graduates or Post Graduate
Experience : Work experience in a BPO/ KPO / IT is Must.
- Ideal experience/Knowledge in accounting or software development would be added advantage.
- As COO, the individual must demonstrates critical competencies in four broad categories: commitment to results, business savvy, leading change, and motivating people.
Competencies :
- Excellent interpersonal, communications, public speaking, and presentation skills.
- Solid working knowledge of budgeting, sales, business development, and strategic planning.
- Ability to generate respect and trust from staff and external constituencies.
Contact Person: Ms,Pooja Singh on 09833313551 / 09820410923
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