Chief Marketing Officer - IT Services (15+ yrs)

Written by: MBA Jobs on Monday, 23 January 2012
Posted in :IT & Systems Jobs
Job Code: 45657
Location: Bangalore
 


Urgent openings for CMO (Chief Marketing Officer- Business Head) with one of our clients. JD follows.

POSITION: CMO

LOCATION: Bangalore

REPORTEES: CEO

Job Purpose:

- Leads the business development function and manages .New customer acquisition and growing existing customers and across geographies, verticals and service lines.

- Plans for, and Ensures achievement of strategic revenue objectives for the organization
Principal Accountabilities:

The person in this job is responsible for the following

1. Customer

- Develop, Establish and maintain marketing strategies to meet organisational objectives.

- Effectively manage the marketing, pre-sales and sales activities of the organisation.

- Drives new customer acquisition to meet business targets

- Responsible for customer retention and account growth

- Understand organisation’s Technical strengths and develop the right portfolio of services and solutions. Develop the marketing and sales collaterals

- Conduct market research, determines the requirements for existing and future services and products, analyses market opportunities and presents recommendations to senior management for strategic decision making

- Responsible for Customer relationship management & Ensures high levels of customer satisfaction

- Work cross-functionally in development of customer engagement model and project delivery

2. Finance

- Ensures achievement of revenues across global markets & verticals

- Ensures profitable revenue growth

- Ensures tracking of receivables

- Ensures contract appropriateness and coverage

3. Process

- Review key deliverables, periodically and ensure that they are within organization specified targets. Suggest process improvements as required.

- Ensures periodic and accurate MIS inputs to organizational stake holders

- Ensures market/customer/account knowledge dissemination within the organization

- Responsible for Governance of the BD function-Monitor, track and review progress based on business goals & Escalate to stakeholders to ensure required actions are taken

- Mentor team process and methodologies

- People

- Sets revenue and customer acquisition goal/targets with teams across geographies, review progress and provide guidance and feedback to team

- Mentor the Marketing and sales team on various tools and techniques; Ensure training & development of the team

- Talent Management of the BD team including team structuring, talent acquisition, retention and satisfaction
Educational qualifications and Experience

- MBA, with overall 20+ years of experience in Marketing and relevant experience of at least 12-15 years in IT services

Knowledge and skills

Functional skills:

- Global Market experience in Software services

- Strong Knowledge in Banking, Manufacturing and Logistics Domain

- Establishes effective communications with appropriate senior executives, managers and clients to understand their needs and deliver effective proposals.

- Strong Process Knowledge

Commensurate with industry, experience and responsibilities. Maximum 50-60 lakhs

Interested applicants kindly send your CVs to Shankar@krnassociates.in

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