Chief Manager - Accounts Payable - BPO/Shared Services

Purpose of Job:

- This position is accountable for setting up the Shared Services Accounts Payables (AP) department, managing the effective and efficient operations of the AP function within the Global Business Shared Services, while driving process improvements.

- Responsibilities include, but are not limited to, managing the consolidation of accounts payable function from multiple sites to a single site in Mumbai in a phased manner.

- This role is responsible for monitoring SLA's and KPI's as agreed upon by the Business, providing root-cause analysis and risk mitigation action plans where gaps may arise.

Key stakeholders:

External:

- Vendor's Accounts Receivable team

- Bankers

- Statutory Auditors

Internal:

- Business & Corporate Finance team

- Internal Audit team

- Supply Chain team (mainly the procurement organization)

- Other Shared Service functions

- Company employees

Reporting structure:

Role directly reports to: General Manager - Finance & Accounting Operations

Positions that report into this role: Accounts Payables team

Essential Qualifications: Accounting Graduate/Post Graduate with Professional Qualifications like CA or CMA or MBA

Essential Skills & Experience:

- Relevant post qualification work-experience of 8-10 years mainly in BPO or Shared Services environment managing large teams.

- In-depth understanding of the 'Procure to pay' value stream with relevant experience in management of end to end Accounts payable process in SAP environment. A solid AP aptitude is highly desired.

- Proficient in Written & spoken English

- Good listener with analytical mind

- Excellent decision making skills in a fast paced environment

- Attention to detail, effective management and interpersonal skills, professionalism, positive attitude and a willingness to work in a team-oriented environment

- Leadership and Team building skills

- Experience in handling functional Training for the Payables team

- Strong exposure in creating a high performance-driven culture, employee engagement & customer centricity

- Good understanding of functioning of other departments & how the AP function needs to interface with these departments

- Adept in process mapping & documentation

- Experienced in redesigning optimal processes (with necessary controls built in) and handling projects

- Experience working in a KPI-metrics environment and managing employees in this fashion

- Proficiency in Microsoft Office applications including Excel and Word

Job Conditions:

- Strategic and Professional support, Continuous process improvement & seamless service delivery to business

Key Roles/Responsibilities:

- Manage day to day operation of the Accounts Payables department. Responsible for departmental functions such as Vendor master maintenance, timely & accurate Invoice processing & payments, account reconciliations, general ledger entries, AP related management reporting, tax compliance and corresponding internal controls.

- Complete processing on daily basis according to department KPI's and SLA's. Periodic preparation of metrics over the Accounts Payable function to communicate its efficiency and effectiveness

- Continually assess opportunities to improve the efficiency and effectiveness of the Accounts Payable department and the level of services provided to internal and external clients (vendors).

- Participate as a leader in the development of action plans related to the crucial metric - Day's Payable Outstanding.

- Maintain team's work engagement by providing on-site guidance and timely identification and remediation of training gaps

- Build and maintain strong relationships with business units/sites.

- Oversee the processing team's communications and interactions with business units/sites to ensure effective and appropriate communication occurs as required.

- Ensure that systems and procedures are in compliance with company policies and applicable regulations.

- Review and evaluate system tools and work flows to ensure a productive work environment while looking to
enhance the degree of transaction automation to allow time for analytical efforts

- Oversee both external and internal audit information gathering and reporting.

- Hire, train and manage the AP team. Develop and maintain a strong team environment and build strong competencies in the team.

- Ensure that team members succeed and advance within career structure.

- Work with other functions as necessary, including, but not limited to, Supply Chain and Receiving to resolve invoice discrepancies timely

- Critique and/or author global policies over Accounts Payable

- Develop appropriate analysis related to Accounts Payable Accruals.

For Further Details Contact :
Sunil Malekar
Linkedin : in.linkedin.com/in/sunilmalekar