Process Consultant
Introduction :
CAMS (www.camsonline.com) is the leading partner for platform-based e2e services for the Financial Services industry in India. CAMS has embarked on exciting phase of process excellence and are looking for self-driven individuals willing to work in an entrepreneurial environment in its Banking & Insurance verticals.
Job Description :
Process consultant at CAMS will report to the Process Owner for one of the core e2e processes. CAMS supports majority of Mutual Fund transactions in India through a customized, robust platform. CAMS also supports numerous clients in BFSI as a solution provider.
The process consultant is expected to play a pivotal role and support the Process Owner in the design and improvement of processes.
Specifically, the process consultant is expected to support in the following areas :
- Evaluation of process changes suggested by various internal stakeholders through AS-IS and TO-BE process maps
- Evaluation of consequential impact of process changes across the e2e process
- Evaluation of the merit of the process change across multiple customer units
- Document process changes and monitor implementation of these changes across units
- Establish process variations across units, implement projects to simplify and standardize the same where possible
Requirements :
The ideal process consultant will have :
- 6-8 years of experience in a Business Analyst/ Process Consultant role in a BPO or IT organization
- Experience with common process mapping tools such as MS Visio, MS project
- Preference for a Black or Green Belt certification in Quality from an accredited organisation
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