Business Unit Head/Business Development Head - BPO

Job Description:

- Responsible for end to end Business Cycle Management, right from Lead Generation to Contract signing.

- Responsible for new business development involving prospect development, understanding business and technology scenario and needs, identifying opportunities, solution offerings and business case to the client & involvement in preparation of proposals.

- Responsible for relationship building, account management and mining of new clients

- Manage the sales with the sole focus of maximizing revenues in timely, reliable, and consistent basis.

- Evolve market segmentation & penetration strategies to achieve Business targets.

- Work with the Top / Senior management to set the promotional agenda for sales support team and underpin all sales initiatives with an appropriate marketing program

- Close interaction with the Presales and the Operations teams to ensure delivery of technical proposals/ solutions as per agreed timelines.

- Strengthen the company's direct sales and business development capabilities.

Desired Candidate Profile:

- Preferably MBA in Marketing with 10 - 18 years of experience in Business Development & minimum 5+ years experience in BPO/KPO industry, ranging from business development, sales, and relationship management.

- He / She should have at least 5-7 yrs of India ( Domestic ) / International sales experience primarily in the BPO / KPO.

- Should have the aptitude to quickly develop a comprehensive understanding of new domains and technologies.

- Extremely good communication, presentation and relationship building skills.

- Should have excellent communication and presentation skills in order to influence key decision makers in the prospective organizations.

Industry: BPO / Call Centre / ITES