Business Process Excellence Role - Black Belt Certified - Shared Services

Business Process Excellence - Black Belt Certified

Selection Criteria :

- Lean/Lean Six Sigma Experience and certification at Black Belt level with a minimum of 7 years of experience (Shared services experience desirable, MBA desirable).

- Highly organized, process-driven, professionally trained with a proven experience working in a matrix organization

- Change management experience and demonstrated ability to manage senior stake holders

- Strong listening skills and ability to gain understanding of partner needs and challenges

- Strong relationship skills and client mind set to deal with stakeholders at all levels

- Outstanding business acumen with good collaboration and influencing skills, excellent written and oral communication and presentation skills, stakeholder management, situational analysis etc.

- Ability to question and challenge the status quo

- Ability to think out of box and willingness to go the extra mile to meet project deliverables.

Competencies :

Deliver Results for Clients - Proactively addresses clients stated and unstated needs

Collaborate within Teams and Across Boundaries - Collaborates across boundaries, gives own perspective and willingly receives diverse perspectives

Lead and Innovate - Develops innovative solutions

Create, Apply and Share Knowledge - Applies knowledge across WBG to strengthen solutions for internal and/or external clients

Make Smart Decisions - Interprets a wide range of information and pushes to move forward

Project Management - Able to collaborate with clients/stakeholders to define objectives, deliverables and timelines for projects and initiatives

- Applies sophisticated project management processes to increase process and quality objectives of function.