Business Manager - QSR

Company: Spring Leaf Retail Pvt. Ltd

We are a young QSR Chain with 55 outlets in Bangalore,Hyderabad ,Pune and Chennai. We are looking for young and bright professional to join our Business Strategy Team and work on specific business initiatives

Position: Business Head

Job Description

- The Business Head is responsible for the overall Business of a group of restaurants (stores) in an assigned geographic region and to ensure that all stores adhere to compliance requirements in all areas of operational activities, company policies and procedures. The Business Head makes sure the region’s sales targets are met and the stores run profitably.

Key Duties & Responsibilities

Financials:

- To deliver the sales targets for region

- To deliver on the P and L of the Area (region)

- To make sure the payroll costs per area are within the budgets

- To ensure variable costs like fuel, coal, power, water, transportation etc are in control and monitored on a periodic basis.

Region:

- To introduce new initiatives to improve the business across region

- To ensure Area Manager/Store managers follow the SOP of ambience, service and food standards of all stores that represents the brand image

- To ensure that the opening and closing of region’s stores are done on time and as per policies

Staff/Reportees:

- The staff is happy and motivated.

- To ensure proper training for Area manager/Store manager on new developments in Organization

- To make sure that the Area Manager is checking all the checklists of store manager in the store visit

Direct Reports:

- To clearly communicate the business objectives to the direct reports – the Area Managers/restaurant manager

Essentials:

- To initiate business plan for new stores to improve sale and footfall increase

- To do competition mapping and reporting / suggesting strategies to the senior management

- To undertake any other reasonable duties as requested by the Top Management

- To address all emergencies in the region and escalate if not solved at the initial stage

Reporting:

- To send Region’s report each day

- Report maintenance requirements for the region

- To participate in weekly area managers meeting

- To submit a weekly snapshot of all the stores in their region.

Corporate, events, bulk orders and Home Delivery:

- To build revenue channel from corporate for bulk orders and parties and Home Delivery

Customers

- Ensure Operation Manager meet and greet customers and share the feedback with the team and management

- Ensure the region performs towards achieving 100% customer satisfaction

Personal:

- To communicate effectively with senior management

- To plan the day productively and prioritize to align the goals and objectives of the company.

Candidates with experience in retail/fmcg/hospitality is added advantage

We will call you back

Sandesh