Business Analyst - BPO

Analyst

Job Overview :

- A market facing position that requires providing insightful analysis and advice to clients on one or multiple Business Process Outsourcing (BPO) markets through published reports and client specific custom research.

- The role includes developing domain expertise in fields such as F&A,HR,BFSI - researching, writing industry reports and helping clients through custom advisory engagements. This will include regular interaction with global buyers, service providers, investors and Industry associations.

Key Responsibilities :

- Develop domain knowledge - gathering, structuring and storage of relevant subject information

- Detailed numerical analysis of data to identify key trends effecting markets

- Consolidate numerical analysis and domain knowledge into best in class industry reports

- Support the practice through client engagements, developing syndicated reports and internal business development efforts

- Proactively developing new content and insights

Skills and Activities :

- Strong problem solving skills and analytical capability

- Strong oral and written communication skills, including attention to detail

- Ability to multi-task, work under pressure and successfully manage deadlines

- Self-motivated and able to prioritize and work independently

- Ability to interact and effectively work with others in a team environment

- Comfort with ambiguity of entrepreneurial environment

- Strong organization skills and motivated to excel in business

- Intellectual curiosity

- Good working knowledge of MS Excel

- Experience in developing detailed models in MS Excel

- Comfortable with MS PowerPoint, Word and Outlook

Qualifications :

- A degree in Engineering - BE/B. Tech from a reputed institute

- 1.5 - 2.5 years work experience in a professional services environment (Management Consulting/ Business Research)