CEO at Astute Consultants
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Business Analyst - BFSI/KPO/IT (3-5 yrs)
Job Description:
Project Execution:
- Plan, execute and deliver on agreed POC- s, Workshop, Pilots, and Projects; Includes scope, project plan, governance, problem management, project closure.
- Design process mapfor client specific process along with data collection and validation
- Configuration of digital operating model along different modules such as Risks, HR and Infrastructure
- Analyze using product analytics to re-engineer client's current process and build digital models with an attempt to solve client's problem
- Optimize the digital models to offer solutions for implementation
- Present these solutions to the customers
- Create necessary documentation and/or presentations to share knowledge and experience across external & internal stakeholders
Knowledge Management:
- Research on client specific process before project engagement
- Understanding of operational risks in the area and various control mechanisms currently employed across financial services which can be incorporated into projects
- Train sales team on product features
- Help to create and refine implementation methodologies, process standards, tools, and best practices in order to effectively implement solutions
Business Development:
- Write white papers to spread organizational visibility in the markets and support in preparing for various client pitches.
- Create case studies on projects worked for sales support
- Support design & content for quarterly newsletters
- Understand customers unmet needs during engagement and provide sales or product leads
Product Innovation:
- Support product innovation in strengthening the product
- Develop product reference document and product courseware for customers
- Test product features prior release
Experience:
- Bachelors or Master's degree. Business degree with financial courses preferable.
- 4+ years of work experience as a business analyst in the financial services industry, top tier banks or similar work-exp.
- Travel for projects required as when a client engagement is signed off
Skills:
- Good communicator with an ability to interact with client organizations to understand project objectives and deliverables
- Good listener who can understand the clients- needs and ability to get answers by coordinating with multiple stake-holders.
- Good project management skills. Ability to defend timelines and escalate or workaround as and when needed to avoid delays.
- Fast learner who has an ability and inclination to learn on the job in order to build solutions using the product
- Analytical thinking
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