Browntape - IT Project Manager - Strategic Client

Experience Required: The candidate should possess experience of IT project management, solution sales and customer relationship management. Ideal candidate would have a demonstrable experience in one or all of the following areas:

Understanding customer's pain areas and architecting solutions around a software product

Ability to clearly capture customer requirements - esp. from the perspective of a product implementation & integration

Management of high impact IT implementation projects with short time-lines

Product installations, configurations and helping customers adopt & use a product

Relationship management with large institutional customers

Job Role:

Work closely with the Browntape product team and other teams to:

Set-up demonstrations for potential customers

Understand customer requirements and document & articulate them

Execute implementation & integration projects with very tight dead-lines

Recommend new features and ideas to the product team based on customer feedback

Handle the relationship with the customer - acting as first point of escalation

Identify new growth areas within an existing customer account