Excellent Opportunity with a Leading NBFC Firm.

Job Title / Designation - Branch Manager

Reporting - COO

Direction of others - Branch Sales Manager, Branch Ops, Branch Credit.

Location - Delhi/NCR

Experience required - 7 to 14 yrs

Salary Range - 10 to 17 Lacs

Education Qualification - MBA (Preferably )

Key Responsibilities :-

1.) Sales & Service - 60% (30% Each)

- Lead a result oriented team and is responsible for managing the Area Profitability, ensuring high quality service and Customer Relationship Management.

- Maintain desired portfolio quality for specific Area assigned to him.

- Own overall branch objectives and branch supervision.

- Ensure achievement of overall branch targets by generating business through team.

- Effectively manage the Customer Grievances by ensuring the trigger to appropriate authority.

- Provide support for product launches, and champion new sales initiatives.

2.) Compliance and Risk Management - 10%

- Ensure operations, risk control and process adherence at branches.

- Maintain branch audit scores.

- Ensure RBI & Other Audits and Inspections.

3.) Branch Administration Management - 15%

- Adhere to standardized branch guideline for the Area assigned.

- Upkeep and maintain the branches.

- Ensure availability of necessary infrastructure in branch.

- Champion and take responsibility of all initiatives taken by HO.

- Ensure all complaints are resolved within TAT.

4.) Team Management - 15%

- Ensure Periodic Performance Discussion with Branch Team.

- Managing and Engaging the Branch Team effectively to deliver on the Strategic Goals.

- Ensure regular coaching and training of the Branch Staff on customer centricity.

Ideal Candidate features - Past work experience in NBFC, Effective team management skill, Relationship oriented, Good Knowledge of Banking & Operations.

Interested Candidates please share your updated resume with given below details:-

Current Organisation :

Current CTC:

Expected CTC:

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